Valet Parking Cashier - Hilton Los Angeles Airport

We're off I-405. SoFi Stadium and The Forum are three miles from us. Manhattan Beach and Santa Monica Pier are within 13 miles. If you are a people person, have very detailed, organized, and multi-tasking skills, this is the perfect position for you. Our Hilton Los Angeles Airport property has 1,234 guest rooms with over 52,000 square feet of banquet space and 40 meeting rooms.

Basic Qualifications/Requirements:

• 1 year of customer service experience, required
• 1 year in similar resort/hotel setting, preferred
• 1 year in guest services/front office operations, preferred

What Will I Be Doing?

As a Valet Parking Cashier, you would be responsible for greeting guests and processing all parking transactions and associated fees in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests in a timely, friendly and efficient manner
• Total, process and collect payments from guests and all parking transactions to include, but not limited to, using the point-of-sale system, handling money, managing a bank, reporting discrepancies, processing credit and debit cards, making change and processing gift certificates, cards, vouchers and credits
• Operate and manage the parking booth area
• Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, accrued parking time, vehicles in the hotel's care, etc.
• Manage flow of traffic, as needed
• Respond to guest inquiries and requests in a timely, friendly and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton LAX is and Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

The hourly rate is $23.30 and is based on applicable and specialized experience and location.