Address
Form of work The opportunity
Owns the delivery of User Experience research activities to inform digital products and the user experience across projects, presenting to and collaborating with stakeholders spanning geographies and time zones
Conducts qualitative and quantitative data collection. Captures, analyzes, and reviews insights and identifies opportunities to improve product or feature usability and effectiveness
Leads aspects of research efforts in new directions and applies best-practices while staying up to date on usability tools, technologies, and methodologies
Your key responsibilities
Employs both qualitative and quantitative data collection methods including, but not limited to: workshops, 1:1 interviews, 1:1 remote moderated testing, heuristic evaluation, contextual observation, surveys, card-sorting, metrics collection, persona creation, journey mapping, etc.
Facilitates research, analyzes results, synthesizes data, and reports on research activities in formative and summative stages of an Agile software development lifecycle
Identifies target audiences, segments and performs participant recruiting, creates screeners and manages participant scheduling
Owns the analysis of existing data across areas, cultural, and social trends, and conveys their impact on user attitudes, behavior and perceptions, using solid knowledge to draw relevant insights and reveal mental models
Manages information gathered from data collection exercises across methods, in exercises with increasing complexity
Makes significant contributions to brainstorms, critiques, and other collaborative sessions within multidisciplinary teams
Reviews research observations, reports, briefs, raw data, etc. and evaluates findings and recommendations
Provides significant input into UX Research proposals and project scoping exercises, recommending effective research approaches depending upon goals, scope, timing, and budget
Drives innovation efforts regarding research practices to meet team and client needs under tight timelines and competing projects or priorities
Skills and attributes for success
Deep understanding of qualitative and quantitative data collection methods along with when and what method(s) to employ for optimal data collection results
Demonstrated competence in data gathering and analysis techniques across mixed methods
Demonstrated ability to conduct and facilitate stakeholder and user interviews to advise project goals and outcomes
Successful experience performing generative UX research work in Agile software development
Demonstrated understanding of iterative discovery and how UX fits into the Agile SDLC
To qualify for the role you must have
Experience conducting, analyzing, and reporting on qualitative and quantitative user experience research activities
Bachelor's degree in Human Computer Interaction, Human Factors, Information Science, Communications, Psychology, Sociology, Computer Science, or related field preferred
3-7 years of relevant working experience
Significant experience performing in an User Experience Researcher role covering software products or applications
Owns the delivery of User Experience research activities to inform digital products and the user experience across projects, presenting to and collaborating with stakeholders spanning geographies and time zones
Conducts qualitative and quantitative data collection. Captures, analyzes, and reviews insights and identifies opportunities to improve product or feature usability and effectiveness
Leads aspects of research efforts in new directions and applies best-practices while staying up to date on usability tools, technologies, and methodologies
Your key responsibilities
Employs both qualitative and quantitative data collection methods including, but not limited to: workshops, 1:1 interviews, 1:1 remote moderated testing, heuristic evaluation, contextual observation, surveys, card-sorting, metrics collection, persona creation, journey mapping, etc.
Facilitates research, analyzes results, synthesizes data, and reports on research activities in formative and summative stages of an Agile software development lifecycle
Identifies target audiences, segments and performs participant recruiting, creates screeners and manages participant scheduling
Owns the analysis of existing data across areas, cultural, and social trends, and conveys their impact on user attitudes, behavior and perceptions, using solid knowledge to draw relevant insights and reveal mental models
Manages information gathered from data collection exercises across methods, in exercises with increasing complexity
Makes significant contributions to brainstorms, critiques, and other collaborative sessions within multidisciplinary teams
Reviews research observations, reports, briefs, raw data, etc. and evaluates findings and recommendations
Provides significant input into UX Research proposals and project scoping exercises, recommending effective research approaches depending upon goals, scope, timing, and budget
Drives innovation efforts regarding research practices to meet team and client needs under tight timelines and competing projects or priorities
Skills and attributes for success
Deep understanding of qualitative and quantitative data collection methods along with when and what method(s) to employ for optimal data collection results
Demonstrated competence in data gathering and analysis techniques across mixed methods
Demonstrated ability to conduct and facilitate stakeholder and user interviews to advise project goals and outcomes
Successful experience performing generative UX research work in Agile software development
Demonstrated understanding of iterative discovery and how UX fits into the Agile SDLC
To qualify for the role you must have
Experience conducting, analyzing, and reporting on qualitative and quantitative user experience research activities
Bachelor's degree in Human Computer Interaction, Human Factors, Information Science, Communications, Psychology, Sociology, Computer Science, or related field preferred
3-7 years of relevant working experience
Significant experience performing in an User Experience Researcher role covering software products or applications
