User Experience Researcher

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

Description

• Independently plan, lead, execute and analyze usability tests, interviews, workshops, and surveys
• Work with designers, product managers and other stakeholders to identify research needs in a timely manner
• Collaborate to translate research insights into actionable recommendations
• Support Sr. researchers on complex projects by assisting with recruitment, moderation, analysis, and stakeholder management
• Work on and support a variety of projects throughout the product development cycle, collaborating with researchers, designers, and product teams
• Contribute to team processes and culture

Qualifications

• Undergraduate or graduate degree in Human Computer Interaction, User Experience/Usability, Cognitive Psychology, Human Factors or related discipline or equivalent experience
• Experience designing and conducting user research using a variety of methodologies using both qualitative and quantitative methods
• A proven history of working well with UX designers, developers, product managers, and business partners
• Excellent presentation and writing skills

• Ability to juggle multiple initiatives at an elevated level of quality in a fast-paced, complex environment
• Self-motivated; strong desire to learn and grow
• Passion about helping users & creating the best User Experience
• Exceptional interpersonal and communication skills; Collaborative, team player
• Detail-oriented

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.