User Experience Designer

Job Summary

The User Experience Designer innovates and develops user-centered product experiences aimed at simplifying communication and allowing people to connect. This role involves thorough research, design, prototyping, and testing of new digital experiences that will shape the future of Sorenson products. As an integral part of the UX Design team, you will work closely with various stakeholders across multiple departments to create seamless, cross-platform User Experiences.

Essential Duties and Responsibilities

• Pair with senior leads to establish a User Experience strategy, influencing the overarching product and design trajectory from initial concept through execution.
• Craft inventive and compelling design solutions tailored to enhance product learning, acquisition, and engagement, effectively addressing the diverse needs and backgrounds of our user base.
• Regularly assess and analyze the impact of designs on the intended audience, refining and optimizing User Experiences based on these insights.
• Collaborate proactively within a dynamic team setting, including working closely with engineers, product management, and various collaborators, while fostering strong relationships and trust with all stakeholders and leadership.
• Routinely present your designs and strategic insights to team members, stakeholders, and senior leadership, ensuring clear communication and alignment on objectives.
• Adhere to UX design principles and standards within Sorenson, championing best practices among team members and across collaborative projects.
• Other duties as assigned.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%

Education

Preferred: 4 Year / Bachelors degree in a design-related discipline with proven experience

Experience

3 years prior in User Experience, visual design, and interface work, with an excellent portfolio showcasing this experience.

Knowledge, Skills, and Abilities

• Excellent conversational and written communication skills.
• Fluent experience with and use of Figma, Sketch, or Adobe XD is necessary.
• Excellent ability to collaborate within a team and in design and administrative pairing relationships.
• Experience with Microsoft Office/365 office productivity software is necessary; familiarity with other collaborative software like Atlassian (Jira, Confluence, etc.) is a plus.
• Experience with deaf and hard-of-hearing people and communities, exposure to American Sign Language, and/or experience working in environments focused on user accessibility is a plus.
• Experience designing in multiple end-use environments — mobile and tablet, desktop and web, and any specialty applications — is a plus.

Working Conditions and Physical Requirements

• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Punctual and reliable attendance

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity:

Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)