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User Experience Designer
Job Summary: Talent Software Services is in search of a User Experience Designer for a contract position in Seattle, WA. The opportunity will be eight months with a strong chance for a long-term extension.
Position Summary: As an Experience Designer on the Customer Engagement Services Product team, you will work with a highly-collaborative team of Experience Designers, content designers, researchers, strategists, product managers, and engineers to create compelling human-centered experiences across digital and physical touchpoints. We're an integral part of Product Experience Design at the client, a team that designs and implements innovative, human, end-to-end experiences for our customers. This role focuses on helping customers through their product discovery journey as well as helping them get the most out of their existing products and services.
- Plays a key role in promoting Human-Centered Design
- Participates in discovery efforts
- Communicates design intent
- Advocates for continuously improving our customer experiences
- Effectively presents designs, drives consensus, and negotiates trade-offs
- Works through complex design solutions and understands the underlying technology
- Effectively manages multiple projects
- Works in an Agile environment with iterative product development while maintaining a cohesive and holistic view of the end-to-end customer journey
Primary Responsibilities/Accountabilities:
- Work with Experience Designers, product managers, engineering leads, and business stakeholders to gain alignment on solutions and align customer and business needs
- Leverage customer research, site metrics, and usability findings to back up assertions, make recommendations, and drive strategy
- Work with your partners to understand the problem space and foster a shared vision of the future
- Partner with customer research, analytics, consumer insights and A/B testing teams on methodology and approach for the vetting and testing of UX strategies
- Collaborate with UX leadership on the evolution and continual maturation of our experience design practice and brand expression
Qualifications:
- Online or PDF portfolio, case studies, or presentation that demonstrates experience design knowledge and skills
- At least 2 years of experience as an Experience Designer or Product Designer.
- History demonstrating human centered design, interaction design, information architecture, visual/graphic design, usability standards and best practices.
- Advanced knowledge of Experience Design principles and deliverables (e.g., designs, wireframes, prototypes)
- Intermediate to Advanced skills with Figma and Miro or similar programs (e.g., Sketch, InVision, Axure, Mural, Photoshop, Illustrator, Visio, Balsamiq, OmniGraffle)
- Experience developing prototypes and co-leading workshops and jam sessions.
- History of proactive communication, storytelling, and interpersonal skills
- History of balancing the agile work environment and iterative product development with maintaining a cohesive and holistic view of the overall user journey
If this job is a match for your background, we would be honored to receive your application!
Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!
