US_Business Analyst IV

US_Business Analyst IV

BCforward is seeking a highly motivated and experienced US_Business Analyst IV at South San Francisco, CA 94080

Title: US_Business Analyst IV Location: South San Francisco, CA 94080 Duration: 12 months Position Description

III. Primary duties and responsibilities
DUTIES AND RESPONSIBILITIES DESCRIPTION
APPROXIMATE % OF TIME ASSOCIATED WITH EACH DUTY (TOTAL OF ALL DUTIES =100%)
Business Analysis & Requirements Development - 30%
Business Process Mapping - 20%
Industry, and Brand Analysis - 15%
Stakeholder Relations - 10%
Communications, Reporting - 10%
Design Support - 5%

IV. LIST Examples OF STRATEGIC/OPERATIONAL DECISIONS AND THE parts of the business you impact.
This role will be responsible for to support the development of the Human Centered Design practice at and will be expected to develop strategies and operational decisions via customer experience insights to impact the following communities:
1. Patients
2. Advocates
3. Caregivers
4. Customers
5. Employees
6. Third-Party Partners (to include vendors, sub-contractors, industry research partners and Think Tanks)

V. list Minimum required education and experience requirements
Education - Bachelor's Degree in Business, Business Process Improvement, Strategy, Data Analysis for Business/Brand Strategy, Product Strategy or Delivery, or Business Process Engineering, Technical

Writing or similar/work experience:
o Project Management - PMP Certification, with Design/Agency Experience, a plus
o Business Process Management - BPM Certification, a plus
Experience - At least 8 to 10 years of related working experience in the business analysis discipline. Also, experience working with business process reengineering, and product analysis.

Main Accountabilities & Required Qualifications:
Business Requirements Documentation and Quantitative Industry-based MVP analysis
Roadmap Prioritization Management, Grooming
Business Analysis and Competitive Gap Analysis
Data Analytics - Quantitative and Qualitative
Flow Documentation
Stakeholder Relations
Technology Transformations Program Coordination
User Experience Documentation
Data Mining, Synthesis, and Executive Summations/Readouts
Backlog Development, and Grooming
Digital Product Management Support
Product Launch Support
Cross-Functional Team Collaboration/Negotiation
Process Mapping
Release Management
Analytics Visualization
Personalization Strategies
Process Analysis and Reengineering
Brand and Product Strategic Analysis
Product innovation frameworks
Business Process Management or similar
Project Documentation via Jira, Rally, and Confluence or equivalent tool
Google Workspace or equivalent
Adobe Analytics, Medallia, Google Analytics, or similar
Visio, or equivalent tool
SDLC, SCRUM, Agile, KanBan
Brainstorming Facilitation
Adobe Experience Manager (AEM) or CMS equivalent
SFDC, or CRM equivalent

Preferred Qualifications or Familiarity:
Design Thinking, Double Diamond, User Experience Design, Human-Centered Design
Social Listening with tools such as Talk Walker, Brand Embassy, or similar a plus
Digital Asset Management (DAM), a plus
ACD, and Call Distribution, a plus
Six Sigma, a plus
API and Cloud integration, a plus
WCAG, ADA, 508 Compliance, a plus

Interested candidates please send resume in Word format Please reference job code 196422 when responding to this ad.

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