As a Prequalification Coordinator, you will ensure quality loan documents, marketing collateral and materials are assembled and mailed to recipients within the required time frame. You will work with a sense of urgency and flexibility to meet the needs and deadlines of the departments you support. Primary duties include but are not limited to printing, assembly, data entry and printing shipping labels.
Job duties will vary upon assignment but may include:
- Perform data entry into Encompass as it pertains to shipping information.
- Print shipping labels using various shipping providers such as UPS, FedEx, and USPS. Shipping methods include domestic, international as well as APO/FPO/DPO locations (military bases using USPS).
- Ability to input data entry using shipping software such as Proship and other shipping providers as needed.
- Assemble marketing materials in provided shipping boxes or packets, these may include but are not limited to socks, post cards, and inserts.
- Locate and confirm client information such as address, military branch, or loan team information, using data from Encompass in preparation for shipping.
- Assist with stocking, organizing, and moving materials.
- Communicate regularly with the Prequalification team and home buying teams by responding promptly to inquiries via email and phone.
- Remain knowledgeable on company and industry guidelines and processes.
- Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.
We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We'll also want to know you can demonstrate these attributes:
- Dedicated work ethic
- Thrive in a highly cooperative work setting.
- Excel in a fast-paced, results-oriented environment
- Exemplary customer service skills
- Strong communications skills (written and verbal)
- Flexibility in schedule to meet the needs and deadlines of the department.
- Available to work outside normal business hours and/or on weekends.
- Ability to lift 50 pounds.
- Proficient in basic computer technologies, appropriate for an internet-based company.
- Regular and predictable attendance
Learn more:
- Glassdoor
- Careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.