Uplift Vineyards - Tasting Room Supervisor

Job Title 

Tasting Room Supervisor – Uplift Vineyards 

FLSA Classification/Pay Type 

Nonexempt/hourly 

Salary Grade 

$18.00- $20.00 an hour 

Reports To (Title) 

Tasting Room Manager/Assistant Tasting Room Manager 

Date Created or Revised 

05-16-23 

Summary 

At William Chris Vineyards, we pride ourselves on the continued growth of our business and our team. We are looking for an individual who will join our Uplift Vineyards team as a Tasting Room Supervisor. The successful candidate will guide their team through daily work activities and monitor employee performance to ensure maximum productivity. 

Compensation includes 

• Competitive pay   

• Opportunities for training  

• 50% discount on our wines and wine allocation (free) depending on tenure 

• A great team to work with in a beautiful environment  

• ...and more!  

Essential functions 

• Motivate employees, resolve issues, and make difficult decisions 

• Relaying information between their team and upper management 

• Managing the workflow of their employees and delegating tasks and projects 

• Ensuring that business goals, deadlines and performance standards are met 

• On-going training and education of new procedures and policies 

• In charge of training and onboarding new hires to make sure they understand their roles 

• Be passionate about quality control and continuous customer satisfaction 

• Assign roles and tasks to dedicated team members based on strength and abilities 

• Making sure employees comply with the company’s values and vision 

• Monitoring employee performance to ensure maximum productivity 

• Make sure all opening and closing responsibilities are completed daily. 

Required education and experience  

• High school or GED equivalent  

• Minimum 1 -2 years of Wine Industry experience in a customer-facing hospitality role  

• Ability to communicate clearly with managers, employees, vendors, and guests  

• Safe Food Handling Certification (we can provide this course)  

• TABC Server Certification (we can provide this course)  

• Experience calculating figures and amounts and performing mathematical functions to meet the business needs   

Preferred education and experience  

• WSET 2   

• Upscale wine program experience  

Other Duties  

• Additional duties as assigned  

Competencies  

• Sales & Customer Service experience  

• Adaptability and Flexibility  

Work environment  

• Tasting Rooms (Inside, air-conditioned)  

• Outdoor Events (Non-air-conditioned, various locations)  

Physical demands  

• Ability to stand for long periods of time  

• Ability to work in multiple locations  

• Ability to work indoors/outdoors  

Travel and remote work  

• This position may require travel to other WCWC properties  

• This position is not eligible for remote work and requires on-site work on a regular basis  

Additional eligibility requirements  

• Leadership and team management skills 

• Attention to detail and problem-solving skills 

• Ability to motivate people on your team and across departments 

• Strong written and verbal communication 

• Knowledge of company policies 

• Must be able to work our peak times, including Fridays, Saturdays, Sundays, and some holidays 

• Must be creative, outgoing and possess good communication skills 

• Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions 

• Must be able to remain standing and actively working for up to 10 hours with limited breaks 

• Must have the ability to lift 45lbs. Repeatedly 

Work authorization 

• This job is not eligible for visa sponsorship 

It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Signatures 

This job description has been approved by: 

Manager______________________________________     Date ________________ 

HR__________________________________________       Date _________________ 

Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position. 

Employee______________________________________     Date__________________ 

Powered by JazzHR

OosNdw7k6h