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Form of workJOB SUMMARY
Performs and participates in administrative duties which assist a hospital unit to function optimally. Maintains an organized healthcare setting and allows medical and nursing staff to focus on patient care. Maintains a line of communication between the patients and clinical staff.
ESSENTIAL FUNCTIONS
Proficient in use of the computer, with good typing skills.
Understands medical terminology and hospital department workflows.
Enters orders in the computer accurately.
Answers telephones professionally and promptly.
Assists with registration, billing, and insurance authorization activities as needed.
Schedules appointments, arranges transportation as needed.
Familiar with Policies, Procedures, and Protocols. Care and Documentation meets current standards of practice and complies with all such guidelines.
Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.
SHARED VALUES
Accountability – we will take personal ownership of our actions. We follow safety policies and employ safe practices. We identify and report safety hazards promptly, work together to isolate risks and apply remedies as needed.
Compassion – we will be empathetic, respectful, courteous, and kind in our relationships with our patients and each other.
Excellence – we will distinguish ourselves by continuing to improve quality in all that we do. We display attitudes and mannerisms which demonstrate to our community that we are sensitive to their physical, emotional, and spiritual wellbeing. We strive to become the best we can be in our roles.
Integrity – we will be honest and act in the best interest of our patients and community.
Stewardship – we will use our resources for the highest and best purposes of the community.
Teamwork – we will be united in our efforts to achieve our goal of quality patient care, seeking opportunities to assist each other, and appreciating equally the contributions of all.
MINIMUM JOB REQUIREMENTS
Education & Experience
- High school graduate or equivalent.
Required Knowledge, Skills & Abilities
- Moderate computer skill including Microsoft Office (Word, Excel, Outlook).
- Strong interpersonal skills with an ability to work with people in close situations, using excellent communication and listening skills.
- Strong organizational and prioritization ability.
- Multitasking and time management is critical to performance of the role.
PHYSICAL REQUIREMENTS
Physical Demands
On-the-job time is spent in the following physical activities:
None of the time: Taste or Smell
Up to 1/3 of the time: Stand; Reach with hands and arms
From 1/3 to 1/2 of the time: Walk and Reach with Hands & Arms
Up 2/3 of the time and more: Sit; Talk or hear; Use hands to finger, handle or feel
This job requires that weight be lifted, or force be exerted as follows:
None of the time: up to ormore than 100 pounds
Up to 1/3 of the time: up to 50 pounds
From 1/3 to 1/2 of the time: no requirement
Up to 2/3 of the time and more: no requirement
This job has special vision requirements as follows:
Close, distance, color, peripheral, depth perception and the ability to adjust focus.
Work Environment
This job requires exposure to the following environmental conditions:
None of the time: Extreme heat/cold; Wet/humid; fumes/airborne particles; work with explosives; vibration; outdoor weather; Working near moving mechanical parts; Toxic or caustic chemicals; Risk of electrical shock
Up to 1/3 of the time: no requirement
From 1/3 to 1/2 of the time: no requirement
The typical noise level for the work environment is: very quiet to moderate noise.
Hearing requirements: ability to hear alarms on equipment, patient call and instructions.
This job requires the following repetitive motion actions:
From 1 – 2 hours per day: foot control
From 3 – 4 hours per day: grasping: firm/heavy; fine dexterity
From 5 – 6 hours per day: grasping: simple/light
From 7+ hours per day: hands; grasping: simple, light
