Unit Secretary - Full Time

Job Title: Unit Secretary

Full-Time: Tuesday - Saturday

• Wage starting at $19/hr
• LOTS of Opportunity in stable & beautiful work environment
• Full-Time benefits including PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401K with employer match
• Tuition Assistance
• Talent development reviews and growth opportunities
• Commuter Reimbursement

GENERAL SUMMARY:

The Unit Secretary provides administrative and clerical support to Health Information/ Skilled Nursing department.

PRINCIPLE DUTIES:

Nursing Administration Support:

• Schedules resident appointments and arranges transportation.
• Prepare paperwork to send with patients going to physician office or clinic visits.
• Prepares and prints CNA assignment and sign-in sheets.
• Programs devices in the Nurse Call system to page team members as needed to provide care.
• Schedules patient showers for new admissions and room changes.
• Maintains privacy and confidentiality of all resident related health information at nursing station.
• Prepares admissions records, charts and ID bands for newly admitted residents.
• Assists with discharge paperwork for discharging residents, as requested.
• Schedules ultrasounds, x-rays and labs as requested.
• Answers phone calls and exhibits excellent customer service and tact when dealing with physicians, residents, and families.
• Monitors fax machine for lab, pharmacy, or x-ray reports; and gives reports to licensed nursing staff
• Answers patient call bells and assists patients as needed and appropriate.
• Promotes resident rights

Health Information Department Support:

• Monitors timeliness of physician admission and routine monthly visits as needed.
• Follow-up on patient medical record information to include but not limited to physician reports, test results, nursing documentation, etc.
• Process chart requests as needed.
• Assists the Health Information Director with tasks and audits as scheduled.
• Completes administrative support duties for the nurses’ station, including filing, stocking supplies, maintaining station lists. Maintains an organized nurses’ station

Staffing and Scheduling:

• Maintain a current listing of employee contact numbers for call-in; develop work schedules at least one month in advance. Utilizes Social Schedules application effectively for the department, if applicable.
• Assists the DON in the management and maintenance of a centralized nursing staffing plan by coordinating the scheduling of nursing employees, utilizing input from the DON to identify staffing needs.
• Schedules nursing staff using developed staffing guidelines and utilizes worksheet to optimize staff utilization and minimize overtime. Communicates attendance, PTO, and leave requests to DON/DSD as needed. Utilizes Social Schedules application effectively for the department, if applicable.
• Prepares and distributes a daily schedule for nurses and CNAs and posts the NHPPD form daily and trains others on days off. Maintains complete file of daily schedules and NHPPD forms for 3 years.
• Notify DON or designee of short staffing situations, contact replacement personnel and modify schedule when required during shift. Utilizes Social Schedules application effectively for the department, if applicable.
• Maintains current nursing department staff roster with name, address, phone, availability and sends to DON monthly. Maintains Social Scheduling application current with new and existing employee information, if applicable.

QUALIFICATIONS:

• Previous experience in a skilled nursing facility as a Unit Secretary, preferred.
• Knowledge of medical terminology
• Basic computer knowledge and typing/data entry skills
• Excellent written and oral communication skills
• Excellent customer service skills and telephone etiquette
• Must be able to concentrate with frequent interruptions
• Ability to function independently, with little direct supervision
• Must have the ability to organize, prioritize and meet deadlines, maintain accuracy and detail orientation.
• High school graduate, or equivalent