Union, Installer Technician

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This role includes all services residential, with the primary focus around Business Services provided by Comcast in the Columbus Blvd footprint of Philadelphia, PA.

Job Description

• Perform all duties in the Installer Tech Job Description.
• Install cable modems, routers, commercial routers and EMTAs for CHSI and CDV services.
• Connect cable modem/EMTA. Modify PC/software configuration to establish connectivity and proper orientation.
• Troubleshoot service problems from the Modem/EMTA to the tap and all other Comcast products including the customer’s PC relevant to both hardware, software, coax cable, CAD and twisted pair wiring.
• Ability to troubleshoot, install and demonstrate printers, photocopiers, web cams and digital cameras.
• Demonstrate and explain cable modem and EMTA operation, network software, Comcast Online services, VOD, HDTV, Digital Cable and Voice to the customer.
• Perform traditional cable installations and services calls including VOD, HDTV and Digital installations.
• Ability to replace a tap plate.
• Interface CDV with alarm systems and intercoms.
• Install various size CAD wiring, twisted pair, phone jacks and Ethernet hard lines.
• Toning out of phone lines and alarm wires and replace as necessary.
• Perform NIC (Network Interface Card), CHSI software installation and memory upgrades on customer PC’s.
• Perform advance wallfish installations.
• Perform other duties as requested by supervisor in other to achieve departmental goals and objectives.

We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Salary:

Base Pay: $17.50
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.