Unemployment Insurance Administrator

Summary Statement
The Administrator for the Quality and Continuous improvement team will have direct responsibility for directing the quality team's audit of all (Benefits, Employer Contribution Operations (ECO), and Appeals) units within the Division, internal Information Security, and Process Improvement functions. The goal is to find a leader than can continue to transform the team from being compliance focused, to utilizing the audits to drive continual improvement for every business process the quality team reviews.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Establishes objectives and priorities for Unemployment Insurance program in accordance with state and federal laws, operational needs and organizational goals and objectives; develop monitoring mechanisms.
Plans, directs, controls and evaluates the work of staff and provide administrative guidance.
Reviews existing and proposed division programs and participate in the revision of same to insure compliance with federal and/or state regulations.
Analyzes new or revised federal Unemployment Insurance laws to determine impact on existing state laws and current programs, procedures and policies; assists Division Director in drafting state legislative proposals and develops new or modify existing policies and procedures to implement changes resulting from legislative requirements.
Assists Division Director in planning, developing, coordinating and implementing division policies and procedures by providing input on the feasibility of implementation and impact on current program operations; recommends alternative methods or modifications to improve the efficiency of operations and effectiveness of programs.
Participates in the preparation of division's program and budget plan by reviewing and analyzing funding allocations for personnel, equipment and contractual services to insure compliance with federal guidelines and state regulations; monitors expenditures through review of internal reports to insure efficient and appropriate use of funds.
Interprets federal and state Unemployment Insurance laws for staff and other agency personnel.
Prepares statistical and narrative reports of section activities.
Makes presentations before employer groups, unions and state legislature regarding Unemployment Insurance programs.
May coordinate division's data processing activities with department's data processing unit: reviews and evaluates data processing requests received from various sections to determine feasibility of implementation based on federal and/or state requirements, cost effectiveness, and improvement to division's operations and delivery of services.
Job Requirements
JOB REQUIREMENTS for Unemployment Insurance Administrator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Six months experience in program administration such as overseeing and directing the development, implementation and evaluation of programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
Six months experience in developing policies and procedures.
Three years experience in interpreting Unemployment Insurance laws, rules, regulations, standards, policies, and procedures.
Six months experience inoperations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.
Knowledge of budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DelDOT does not provide employment-based sponsorship.
Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab atStateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.