Underwriter, Hoa

Job Title: Underwriter, HOA

Location: United States

Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Underwriter, HOA.

Homeowners of America is a provider of Personal Lines Insurance products. We're always looking to add talented and passionate people to our team. We value the knowledge that comes from experienced individuals with diverse backgrounds and strengths that can contribute to the various departments within our company. If you're interested in being a part of a team where you can truly make a difference and grow your career, contact us today.

The Position: The Underwriter is responsible for reviewing, analyzing, evaluating, quoting, declining and non-renewing both new & renewal business. In addition, they foster the growth of our agent and client relationships. They are also responsible for maintaining a professional relationship with fellow colleagues and peers while supporting the Underwriting Department as well as all departments that interact with Underwriting.

What You Will Do As A Underwriter, HOA

• Review New Business applications for accuracy, determine if policies meet eligibility guidelines and accept, reject, and/or adjust coverage as necessary.
• Assume responsibility for incoming inquiries via phone, email, fax, etc. from agents and Insureds.
• Instruct agents on company guidelines and procedures, be an available resource to agents daily.
• Maintain understanding of State guidelines, including available discounts, selection/rejection requirements, State specific forms, and updates to underwriting guidelines and rating factors
• Review required documentation for policy changes, follow up with the Underwriters and modify policies as necessary.
• Research agent service problems/issues to conclusion, this may include communication with other units, such as, IT, accounting, and marketing.
• Utilizes internal and external resources to confirm building information and characteristics are in line with our guidelines.
• Develops and strengthens agent relationships and communication. Must be able to analyze and provide feedback when necessary, regarding the quality of an agency's submissions.
• Processes and maintains assigned workflow in a timely manner.
• Answer agent calls with professionalism.
• Willingly accepts other duties as assigned.
• Responsible for handling incoming calls related to, underwriting and coverage.
• Reviewing new business inspections for eligibility and compliance with guidelines
• Maintains positive internal and external work relationships.
• Consults with field representatives, insurance agents, brokers and other insurance or inspection companies to obtain further information, quote rates or explain company underwriting policies.

What You Will Bring As A Underwriter, HOA

• Required Minimum 3 years of personal property underwriting experience.
• Bilingual in Spanish a plus
• Ability to multi-task
• Works well under pressure
• Regular, predictable attendance
• Can successfully work alone with little supervision.
• A proven team player
• A positive attitude and takes pride from doing great work.
• Self-motivated with a desire to succeed.
• Knowledge of insurance procedures and rules regarding the handling of residential property policies
• Ability to read, write and interpret routine reports and correspondence.
• Proficient with Microsoft Suite (Outlook, Word, Excel and Power Point)
• Ability to learn and use policy system (PTS)
• Ability to sit for extended periods.
• Flexible - Ability to adapt quickly and positively to changes in procedures or policies.
• Great analytical skills
• Exceptional soft skills
• Must have the ability to read and interpret insurance policies.
• Must have the ability to think "outside the box" and demonstrate good judgment.
• Gathers and analyzes information skillfully.
• Follows policies and procedures but with an ability to understand why and when exceptions can be considered.
• Understands and adheres to State DOI regulations.
• Can successfully handle difficult customer situations.
• Maintains confidentiality.
• Writes clearly and informatively.
• Demonstrates accuracy and thoroughness.
• Works with integrity and ethically.

The application window for this position is anticipated to close in 2 weeks (10 business days) from February 6th, 2024. Please know this may change based on business and interviewing needs.

What You Will Get As A Porch Group Team Member

Pay Range*: $23.80-$31.73 Hourly

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets,job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.
Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals.
Our benefits package will provide you with comprehensive coverage for your health, financial wellness, and wellbeing.

• Our health care benefits include medical, dental and vision programs with healthcare savings account (HSA) and healthcare flexible spending account (FSA) options.
• Our life and disability benefits include company-provided and voluntary life and AD&D insurance and short- and long-term disability insurance.
• Our financial wellness programs include a 401(k)-retirement savings plan and dependent care flexible spending account (DC FSA) and transportation savings account options.
• Our wellness programs include paid vacation of 10 days per year accrued on an hourly basis, company-paid holidays of typically nine per year, paid sick time, paid parental leave, an employee assistance program (EAP), identity theft program, travel assistance, will preparation, and fitness and other discounts programs.

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