Undergraduate Advisor

Under the direct supervision of Student Affairs Officer III and CAO, assist in all aspects of undergraduate student affairs for the department of Asian Languages & Cultures.
Advise undergraduate and graduate students on policies, procedures, and degree requirements; assess, communicate, and record academic progress; compile pertinent data to make recommendations to the chair and faculty about curriculum and student progress.
Collect and schedule class offerings for the department. Submit requests for changes, updates, and revisions to departmental course offerings. Update departmental databases as needed to track student progress, inform faculty committees, and produce requested ad hoc reports. Assist with graduate admissions process. Process faculty and teaching assistant evaluations administered by the Office of Instructional Development. Maintain and input database for faculty evaluations and teaching records.
Assist with special events: Graduate Orientation, Freshmen Open House, Commencement, and Alumni Lecture. Represent the department of Asian Languages & Cultures as a first contact to assist students at the front desk and on the telephone. Assist with any additional front desk duties, as needed. This may include and is not limited to assisting students or faculty, answering telephones, and keeping the front office organized.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
25
Records
Qualifications
Required/Preferred
1. Demonstrated skill in employing fundamental counseling techniques with sensitivity sufficient to assist students in the resolution of problems or establishment of academic goals.
Required
2. Skill in interacting with persons of various social, cultural, economic and educational backgrounds for the purpose of advising students and working with faculty, staff and graduate students.
Required
3. Ability to show empathy and a sincere concern about student problems. Skill in listening perceptively and conveying awareness.
Required
4. Skill in developing procedures to quickly and accurately assess individual student progress while assisting a large number of undergraduate students enrolled in department classes.
Required
5. Knowledge of confidentiality policies and ability to handle sensitive matters appropriately.
Required
6. Skill in coordinating people and activities in the counseling office daily with frequent interruptions and/or distractions.
Required
7. Skill in setting priorities which accurately reflect the relative importance of job responsibilities. Ability to perform effectively under conditions of fluctuating workload, conflicting deadlines and time constraints.
Required
8. Skill in working independently and following through on assignments with minimal direction.
Required
9. Skill in working as part of a team; collaborating with colleagues.
Required
10. Skill in reading and interpreting documents.
Required
11. Skill in interpretation of transcripts and/or coursework (catalogues, syllabi) from other universities and colleges to accurately advise students of degree applicability.
Required
12. Skill in adding and subtracting numbers to determine academic status of individual students and to compile basic department statistics.
Required
13. Skill in writing logical, concise and grammatically correct letters of recommendations for students, business correspondence for transmittal to students, departments, other campus personnel and for promotional materials.
Required
14. Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to faculty, staff and students.
Required
15. Skill in mediating between contending parties or groups.
Preferred
16. Working knowledge of University, Undergraduate Admissions, Registrar's Office, College of Letters and Science and departmental procedures as they relate to student affairs.
Preferred
17. Working knowledge of student services such as Career Center, Undergraduate Research Center, Center for Experiential Education and Service Learning, Pre-Professional Advising Office, Scholarship Resource Center, etc.
Preferred
18. Working knowledge of University rules and regulations governing organizations and activities.
Preferred
19. Ability to communicate on a one-to-one basis to explain degree requirements and academic progress.
Required
20. Ability to make oral group presentations to provide information in the academic programs and explain admission procedures and policies.
Preferred
21. Ability to establish and maintain cooperative working relationships with students, faculty, administration and representatives of external agencies and the public.
Required
22. Ability to work in an environment of constant interruptions and remain friendly and helpful.
Required
23. Skill in analyzing information, problems, situations, practices or procedures to recommend changes for improvement in the undergraduate and graduate programs.
Required
24. Ability to use computer for routine correspondence and enrollment tracking.
Required
25. Working knowledge of OASIS.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
02-05-2024
External Posting Date: