Overview:
Grand Union Holistic Solutions, a leading provider of holistic substance abuse treatment services, is seeking a dedicated Security Guard and Friendly Greeter to join our team at our state-of-the-art facility in Staten Island, NY. The ideal candidate will play a vital role in maintaining a safe and welcoming environment for our clients, staff, and visitors.
Responsibilities:
Security Operations:
Conduct routine patrols to ensure the security and safety of the facility.
Monitor surveillance cameras and report any suspicious activities or incidents.
Respond promptly to alarms or calls for assistance.
Escort individuals as needed, ensuring their safety within the premises.
Collaborate with local law enforcement when required.
Access Control:
Verify the identity of individuals entering the facility.
Enforce access control policies and procedures.
Maintain a secure and controlled entrance, preventing unauthorized entry.
Friendly Greeter:
Welcome clients, staff, and visitors with a friendly and professional demeanor.
Provide information and directions as needed.
Assist in managing the reception area, ensuring a positive and inviting atmosphere.
Conflict Resolution:
Handle conflicts or disputes calmly and professionally.
Communicate effectively with individuals to de-escalate situations when necessary.
Report incidents to the appropriate personnel for further action.
Emergency Response:
Be trained and prepared to respond to emergency situations, including evacuations.
Assist in coordinating emergency response efforts as directed by management.
Collaboration:
Work collaboratively with other security personnel and staff members to ensure a cohesive and secure environment.
Communicate effectively with team members to share relevant information.
Documentation:
Maintain accurate records of security-related activities, including incident reports.
Complete daily logs and reports as required.
Qualifications:
Previous experience in security, law enforcement, or a related field is preferred.
Strong interpersonal and communication skills.
Ability to remain calm under pressure and handle conflicts diplomatically.
Customer service-oriented with a friendly and approachable demeanor.
Must be reliable, punctual, and have a strong sense of responsibility.
High school diploma or equivalent.
Benefits:
Competitive salary
Opportunities for professional development
Positive and collaborative work environment
Job Type: Full-time
Pay: $18.42 - $22.19 per hour
Benefits:
- Health insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person