AddressJob Summary:
Are you passionate about Employee Services and Disney Products? If the answer is yes, then the TWDC Store Representative role might be right for you! You will be part of a team that helps fellow employees navigate company resources and creates exclusive merchandise, making the employee experience a little extra special. At Disney Corporate you will have the opportunity to see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment.
Please note - This is an OPEIU position covered by a collective bargaining agreement.
This position reports to Sr. Mgr & Buyer, TWDC Stores & Services.
The qualified candidate must be able to provide outstanding Guest Service, communicate effectively, generate sales, merchandise product, process deliveries of new merchandise, restock product, maintain good store visuals, keep an organized storage room, and support the store management team by implementing new retail and marketing strategies to help grow the business.
Responsibilities and Duties of the Role:
- Guest Service: greet and always become available to Guests in a friendly manner, prioritizing Guest interaction over tasks.
- Help fellow employees navigate company resources and learn about discounts and new company initiatives.
- Perform effective till transactions that enhance the Guest perception and observes all relevant SOPs protecting Company assets including cash handling.
- Maintain a neat and organized Store, on stage and backstage, so that product is clearly represented and available for replenishment.
- Assist with stock deliveries and replenishment to agreed standards.
Required Education, Experience/Skills/Training:
- Minimum of 2 years retail experience as Sales Representative, Sales Associate, or similar role.
- High school degree.
- Familiarity with POS (point of sale) systems and the ability to learn new technologies.
- Excellent communication skills, capable of building trusting relationships
- Ability to upsell.
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.
- Must be able to lift heavy objects (40 pounds or more) from time to time as required.
- Ability to stand for an extended period of time.
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
The pay rate for this role in Los Angeles, CA is $20.20 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
