Turnover Inspection Specialist

Turnover Inspection Specialist

Salary: $55k-$65k based on experience

Classification: Full-Time, Exempt

Location: 87 Florida Ave NW Office and Portfolio Properties

Office Hours: 8:00AM-5:00PM, M-F - required occasional after hours for project management of emergency issues

Position Objective:

This position manages the inspections related to turnover from start to finish and oversees all related components. Part of what makes Nest DC a great place to work is everyone’s do whatever it takes attitude. A willingness to jump in and help when it is needed goes a long way. We all work for each other here and are very much looking forward to seeing you thrive with the tasks below! As such, the following will be core responsibilities:

Manage Move-out and Move-In Inspections for Re-leases and New Properties

• Works with maintenance coordinator and home manager who will plan and schedule inspection appointments

• Conduct pre-move out inspection and prepare and price scope of work for both a basic package and an upgraded package

• Conduct move-out walkthrough for vacant units within 24/72 hours of lease end date

• Conduct Move-In inspection after vendors complete the turn work.

• Sign off on approval of satisfactory work completion and move-in ready status of home

• Generate Move-in PCR and send it to Pod.

• Utilize provided tools and best practices to generate a thorough Property Condition Report (PCR)

• Compare Move-in inspection to the move out inspection to assess damages

• Account for all keys, fobs, garage remotes, speciality items, etc

• Assess and coordinate any immediate needs (cleaning, rekeying, landscaping, trash haul) and communicate execution to your pod.

• Provide Move-out PCR and security deposit recommendations to Home Manager

• Provide any necessary documentation or support for security deposit processing

• Effectively utilizes Slack, 1:1 meetings, and team meetings to brainstorm & problem solve issues that come up during the inspection process
  

Key Performance Indicators

• Quality Inspections

• Team income

• New move in resident satisfaction

Skills Required for Performance Standards

• Experience providing scope and punch list

• Superior customer service skills, including the ability to manage difficult clients

• Strong attention to detail

• Superior organization, time management, and problem solving skills

• Ability to work independently, is self-directive and detail-oriented

• Ability to work with challenging personalities with grace

• Ability to manage multiple projects simultaneously, with the ability to send updates on each project daily to the supervisor

• Successful in high paced, ever changing work environment

• Ability to communicate clearly and accurately to a range of audiences, both verbally and in writing

• Ability to recognize systemic problems and offer solutions to enhance and improve current systems

• Ability to respond to emergencies as they arise

• Ability to work a flexible schedule to include weekends, evenings and holidays if needed

• Proficiency in email and Google Workspace

• Strong interpersonal skills

• Knowledge of Apple systems and computers

• Ability to quickly learn property management software and tools

• Must have a vehicle

How to Apply

Interested and enthusiastic applicants should apply and upload a resume, cover letter, and salary requirements via the apply button below.

-No phone calls please. Applications accepted until position filled.

-Please note that only those individuals whose qualifications match the current needs of the organization will be considered applicants and will receive responses from Flock.

-Flock provides a very competitive compensation and benefits package.

-Flock is an equal opportunity employer.

To learn more about our Flock Benefits and Perks, visit https://flock-dc.com/careers