Job Description
Ergon Trucking, Inc., a subsidiary of Ergon, Inc., is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family-owned with locations throughout the US, but we pride ourselves on maintaining a small-company feel. We are currently recruiting for a Terminal Manager for our Tuscaloosa, Alabama location.
The Terminal Manager oversees the terminal operations by managing drivers, serving customers, and creating a safe work environment while excelling in service quality and maintaining regulatory compliance.
This position reports to a Regional Manager and interacts with Drivers, Independent Contractors, management, Safety, and internal and external customers.
Terminal Manager Responsibilities:
- Oversees the process of loading & unloading freight by meeting pick-up and delivery requirements.
- Responsible for revenue growth, productivity, drives high level of customer service, and strives to ensure excellent safety records and compliance with state and federal DOT/OSHA standards.
- Provides leadership and accountability to a team of 8 drivers by assisting in solving problems and answering questions in a timely and effective manner.
- Recruits, hires, onboards, and retains terminal staff.
- Builds relationships with existing and prospective customers.
- Attentive to market trends and feedback from customers that could have positive or negative impact on the team.
- Initiates engagement with local customers and responds to questions or concerns either through direct response or obtaining information from the relevant department and responding accordingly.
- Calls customers to obtain directions information and schedule loading/delivery appointments, as necessary.
- Grows local customer base.
- Verifies route documentation and confirms all routes are correct prior to dispatch times. Ensures fairness, efficiency, and effectiveness of dispatch.
- Completes billing, operations, and safety reports in a timely and error-free manner.
- Coordinates fuel needs and preventative maintenance for vehicle fleet.
- Regularly inspects all vehicles to ensure proper usage and care by Drivers and recommends corrective action as needed.
- Focuses on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated.
- Provides input on industry and local market trends to maintain competitive driver compensation.
- Leads safety and driver meetings at the terminal.
- Ensures the terminal has the appropriate safety supplies.
- Ensure all equipment meets regularity and corporate compliance.
- Promotes a proactive safety culture within the terminal and enforces a culture of safety through actions and communications.
- Responsible for terminal compliance with state, federal and local regulations.
- Maintains a work atmosphere that represents Ergon well in the workplace, to customers and community.
Terminal Manager Qualifications:
- High School Diploma/GED
- Minimum 5 years of experience in the Transportation Industry.
- Supervisory experience is a plus.
Terminal Manager Skills & Abilities:
- Ability to build teams.
- Excellent communication and interpersonal skills
- Self-motivated self-starter who works productively with minimal supervision
- High moral integrity
- Proactive and decisive when making decisions
- Basic computer skills.
Ergon offers a competitive benefits package: 401(k), Health, Life, Dental, Vision, Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing
Ergon is an EEO/AAP Employer.
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Job Posted by ApplicantPro