Job Description
- Planning and optimizing routes for drivers, considering factors such as traffic, weather, road conditions, fuel costs, and hours of service regulations.
- Monitoring and tracking the status and location of drivers and loads, using GPS, electronic logging devices, or phone calls.
- Communicating with drivers and customers, providing them with updates, instructions, and feedback.
- Resolving any problems or issues that arise during the transportation process, such as delays, breakdowns, accidents, or customer complaints.
- Maintaining records and documentation of the transportation operations, such as invoices, bills of lading, driver logs, and fuel receipts.
- Reviewing driver’s logs, including dispatch calls and arrival times.
- Ensuring compliance with federal, state, and local laws and regulations, as well as company policies and procedures.
- High school diploma or equivalent.
- At least 1 year of experience in the transportation industry, either as a driver, a dispatcher, or a customer service representative.
- Knowledge of the trucking industry, including the types of freight, equipment, and regulations (DOT, NAFTA, federal and state standards).
- Knowledge of Box trucks, 53’ trucks, OTR, Flat Beds and Refrigerator trucks.
- Monitoring truck repairs and ensuring their regular maintenance.
- Proficiency in using computer software and applications, such as Microsoft Office, dispatching software, GPS, and electronic logging devices.
- Excellent communication and people skills, as they must interact with drivers, customers, and other stakeholders.
- Strong problem-solving and decision-making skills, as they need to deal with various challenges and situations.
- Ability to work under pressure and multitask, as they need to manage multiple tasks and deadlines.
- Attention to detail and accuracy, as they must ensure that the information and documentation are correct and complete.
This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional training.
RS Group, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Equal Opportunity Employer / Drug Free Workplace
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