Tropical Smoothie Café Manager - Fort Lauderdale

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Responsibilities

• Build effective relationships with associates, peers and supervisor to develop a high performing team
• Analyze reporting and business trends to make strategic decisions to drive results
• Directly supervise the business, ensuring, and maintaining high quality standards
• Consistently assess and provide ongoing performance feedback to all levels of team members

Qualifications

• Minimum high school education or equivalent
• 2+ years' of retail or equivalent management experience
• Strong verbal or written communication skills

• Able to perform all crew member responsibilities

SUMMARY OF CREW MEMBER RESPONSIBILITIES
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

ESSENTIAL FUNCTIONS
▪ Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.)
▪ Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
▪ Prepares ingredients for our food and smoothies.
▪ Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes’ standards.
▪ Uses our sanitation practices to handle and prepare food.
▪ Sets up and monitors food and smoothie work stations.
▪ Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.
▪ Follows the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer.
▪ Follows all safety and security policies set by the brand.
▪ Performs any additional tasks necessary to run the cafe.

PHYSICAL REQUIREMENTS

▪ Continuous standing and walking throughout the duration of each shift.
▪ Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice,
or taking out trash.
▪ Constant face-to-face interactions with crew members and customers.
▪ Safely navigate in a fast-paced cafe environment.
▪ Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS
▪ Most shifts are between eight to nine hours, but this may vary.
▪ May be expected to have some early mornings, late evenings, weekend, and/or holiday hours.
▪ Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
▪ Fun, fast paced, upbeat environment with no fryers!

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Paid time off

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Management: 3 years (Required)

License/Certification:

• Food Manager Certification (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person