Treatment/receptionist coordinator

Requirements
- Serve as the primary point of contact for patients, providing exceptional customer service and addressing their inquiries and concerns.
- Schedule and coordinate appointments, ensuring efficient use of time and resources.
- Maintain accurate and up-to-date patient records, both electronic and physical files.
- Assist with insurance verification and claims processing.
- Coordinate treatment plans with the dental team, ensuring seamless communication and collaboration.
- Transcribe and file patient notes, ensuring confidentiality and accuracy.
- Manage calendars and schedules for the dental team, including coordinating meetings and events.
- Provide general clerical support, such as answering phone calls, responding to emails, and managing office supplies.

Skills:
- Proficiency in computerized systems for scheduling, record keeping, and billing.
- Strong organizational skills with the ability to effectively file and maintain records.
- Experience as a personal assistant or in project coordination is a plus.
- Excellent customer service skills with the ability to provide support to patients.
- Strong clerical skills, including transcribing documents accurately.
- Ability to manage calendars effectively and prioritize tasks accordingly.
- Exceptional communication skills, both verbal and written.
- Ability to work well in a team environment.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Tewksbury, MA 01876: Relocate before starting work (Required)

Work Location: In person