Job Description
Description/Job Summary
Position Summary:
The Treasury Management Specialist I is responsible for assisting business customers with their financial needs. This includes setup and service of their deposit account(s) and/or cash management products/services.
Major Duties and Accountabilities:
- Takes part in and embraces the Legacy Culture by giving outstanding customer service to both internal and external customers.
- Work with bank staff to assist their business customers on setup of deposit account(s) and/or cash management products/services which best fit customer's needs.
- Assist customers with any service issues regarding the bank or bank related deposit products or services.
- Assist the VP Treasury Management Officer to complete the required contracts for each Treasury Management Service sold.
- Review the monthly Account Analysis statements to verify proper billing for TM fees and services. Make recommendations to ensure that the customers are in the correct product type and utilizing Treasury Management tools that might help them run their business.
- Assist with the annual Remote Capture and ACH audit processes.
- Assist with compiling audit documentation for all internal and external audit request for TM products and services.
- Mail annual NACHA compliance update documentation and training material to all ACH customers.
- Review ACH and wire limits at least semi-annually and work with supervisor to make recommended changes as needed. Communicate changes to appropriate customers, servicing officers, operational staff, and approving committees.
- All other duties as assigned.
Required Qualifications
Required:
- 21 years of age
- High School Diploma or GED equivalent
- Strong written and verbal communication skills
- Minimum of 1 year work history in a professional environment
Preferred Qualifications
Preferred:
- Bachelor's degree in related area
- 1 year of banking experience
- Previous sales experience