Travel Function Consultant

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Travel Function Consultant - 6 month assignment ($45 - $60/hourly rate)

This role will be tasked with the crucial responsibility of defining the unique business requirements specific to the company's travel operations. This will involve a careful analysis of the company's current and anticipated travel needs, taking into consideration the size of the company, the nature of its operations, and the destinations most often travelled to. Following this, they will proceed to select a global travel management company that aligns best with these requirements. This decision will be based on a multitude of factors, considering not only cost but also the range and quality of services offered.

Additionally, the Travel Function Consultant will expertly oversee the functional configuration of the Concur travel system and various integrations with other systems and third-party providers. This will involve working closely with technical teams, coordinating efforts to tailor the system according to the specific needs and preferences of the company, while also troubleshooting any issues that arise during the implementation phase.

Duties and Responsibilities

Travel Management

• Facilitating a process to identify and define company business requirements for the Travel Function, system, and travel management company.
• Running a global tender to optimize our travel management company administration.
• Selecting and managing relationships with travel management companies, ensuring the most effective and efficient travel solutions for business travel needs
• Developing and managing relationships with third-party providers, such as airlines, hotels, and other service providers (e.g., travel management company).
• Providing consultation on the latest trends and developments in the travel industry and using this knowledge to enhance processes.

System Management

• Collaborating with team members and other stakeholders to optimize travel and expense reporting processes, contributing to a culture of continuous improvement.
• Overseeing the functional configuration of the travel system with Concur, fully utilizing its features to streamline travel and expense reporting processes.
• Serving as functional owner for the Concur online booking system and a main point of contact for users needing assistance in navigating the tool.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Excellent problem-solving abilities, with a knack for thinking creatively to overcome challenges.
• Ability to work independently and as part of a team, demonstrating a high degree of initiative and flexibility.
• Commitment to providing exceptional service, with a focus on understanding and meeting the needs of business travelers.
• Ability to research, interpret, communicate, and troubleshoot issues with internal customers with a customer-service orientation.
• Ability to manage multiple priorities under tight timelines and make sound decisions in a fast paced and rapidly changing environment.
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Talent in negotiations and networking

Education and Experience:

• Proven experience with managing a travel-related project involving multiple parties and locations.
• Proven experience as a Corporate Travel Manager or consultant, preferably with a focus on corporate travel.
• In-depth knowledge and experience with Concur is required, with a proven track record of configuring and utilizing the system to improve travel and expense reporting processes.
• Previous experience using MS Office applications including Excel, Word, Outlook, and PowerPoint.
• Experience in collecting and analyzing data
• Bachelor’s degree or higher in a business-related field a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Infrequent travel possible – less than 10%.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.