Travel Agent

Job description

AAA Hudson Valley provides exceptional travel planning to our 121K+ members in the Capital District area. This position requires an outgoing personality, strong customer service skills and the ability to communicate effectively. Currently we are looking for an experienced Travel Agent but we will train the right person with the right attitude.

As a Full-Time Travel Agent, you will join our customer-friendly atmosphere and team environment. Our Travel Agents work with clients and handle all aspects of travel planning: research, literature, maps, and related documents, car rentals, hotel reservations, cruises, plan travel, and accommodations. As a Travel Agent, you will provide international/domestic airfare, car, hotel, cruise, and tour reservations while offering Travel Agent support as needed.

Applicants should have experience traveling to various and different places.

Travel Agent Description
-Guide members and customers on travel planning while providing exceptional customer service
-Promote AAA preferred suppliers and promote their member benefits
-Process Membership questions, renewals, changes, updates,
-Promote and sell all travel store merchandise, discounted tickets, and financial products

Travel Agent Requirements -
-Ability to generate new leads and achieve sales goals.
-Flexible to work into the early evenings, on rotating weekend shifts and in all service centers within the Albany, Latham, and North Greenbush service areas.
-Strong customer service, basic travel accounting, good organizational skills, and computer skills
-Ability to communicate effectively in person, on the telephone, and via email
-Knowledge of the US and global geography
-Ability to perform internet research on travel destinations

Travel Agent Benefits offered
-Medical insurance
-Dental insurance
-Vision coverage
-Life insurance
-401(k) plan
-Vacation
-Personal & sick time

$1500 Sign on bonus - stipulations apply

Work Remotely

• No

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• travel planning: 1 year (Required)

Work Location: Multiple locations