Job Purpose: Provides safe transitional housing services reflective of The Wellspring’s mission that are designed to strengthen the well-being and development of families and individuals.
Experience & Knowledge:
- Minimum of High School education
- Two years experience working with people
- Knowledge of household management skills
Skills and Abilities:
- Must be sensitive to the needs of others
- Maintains confidentiality
- Has the ability to work with adult and child survivors in a manner that is non-victimizing
- Empowers survivors of domestic violence to make choices
- Communicates and interacts with other staff, survivors of domestic violence and volunteers from various backgrounds
- Acts as an advocate for survivors of domestic violence at all times
- Maintains poise in crisis situations
- Promotes a spirit of cooperation and communal living
- Has the ability to act spontaneously
- Exhibits flexibility within the work environment
- Possesses the ability to work as part of a team that empowers survivors of domestic violence
- Accepts change
- Maintains personal appearance consistent with agency standards
- Exhibits effective verbal and written communication skills
- Assumes responsibility for own learning
Job Related Training Courses/Programs:
- Orientation
- On-going staff in-service in related fields
- Monthly Agency Staff meetings, program delivery meetings and program area meetings
- Crisis Intervention
- Initial and ongoing training in the areas of domestic violence and sexual assault
Principal Duties and Responsibilities:
1. Provides for survivor physical and emotional needs by
- Establishing personal rapport with program participants, maintains security, conducts communal living and safety meetings, supervises transitional housing routines, etc.
- Demonstrates concern for others by listening carefully and without judgement.
- Promotes personal safety of the program participants by reviewing personal safety plans on a regular basis, securing the Keller House at the designated time, evaluating current safety measures and making suggestions for increasing safety precautions in and around the Keller House.
- Provides crisis intervention for program participants
- Promotes a harmonious communal living arrangement by
- Working with the program participants to maintain the Keller House,
- Treating all participants as equals and interacting with participants in a way that is non-blaming,
- Remaining on active duty, and conducting random checks in the Keller House throughout the night.
- Maintains the cleanliness of the Keller House by
- Cleaning and disposing of trash in communal areas,
- Assisting program participants with physical challenges to maintain their units.
- Assures quality services and program efficiency and effectiveness by:
- Complying with appropriate program standards and guidelines
- Following agency procedures
- Assumes responsibility for professional development by
- Attending relevant workshops, seminars and agency staff meetings and trainings.
- Contributes to the team effort by
- Communicating effectively with other staff persons,
- Exhibiting a willingness to help other staff,
- Demonstrating flexibility in work situations,
- Engaging in friendly, supportive and cooperative contacts with others.
- Maintains safety of clients and staff at all times by:
- Complying with agency procedures, rules and regulations
- Performs other duties as related to the position and as assigned
- Work non-traditional hours and/or alternate schedule during special projects or to meet agency deadlines