Transit HR Records Management Analyst

King County Metro seeks a Transit HR Records Management Analystto join the Enterprise Employee Services Division. As anexpert in Records Management,you willprovide support and guidance to department members at all levels and be responsible for ensuring compliance with public records regulations. The Transit HR Records Management Analyst is a Special Duty Assignment (SDA)/Term Limited Temporary (TLT) position that is anticipated to last through May 31, 2024, with the possibility of extension.
In connection with this role, you will contribute to the management of complex projects, participate in the development of training programs, and handle incoming records requests from both internal and external customers. Additionally, you will provide support to agency staff by promoting Records Management best practices and utilizing various electronic Records Management programs.
Work is performed under limited supervision, requiring independent judgment to evaluate agency Records Management practices and systems to select the most effective methods, procedures, and courses of action from several possible alternatives to achieve best practices, compliance, and risk mitigation, limiting the agency's liability. Work is focused on operational and human resource records system management, therefore requiring general knowledge and skills pertaining to human resource best practices, contract interpretation, and highly detailed and specific internal and external customer service.Applying equity, racial, and social justice principles is a daily responsibility and a foundational expectation for all King County employees. All employees are expected to model and apply our equity, racial, and social justice shared values, behaviors, and practices.
As theTransit HR Records Management Analyst, you will:

• Deliver efficient HR and Records Management services, emphasizing compliance at all levels, and contribute to a collaborative team advising leaders on effective decision-making.
• Coordinate responses to diverse Records Requests, ensuring compliance with RCW 42.56 rules and guidelines, while interpreting Records Management policy and facilitating adherence to best practices across the Employee Services/Metro Department Operations.
• Research and manage assigned records requests, from simple requests to highly complicated and detailed requests requiring extensive research and coordination with other sections to ensure all responsive documents have been obtained.
• Be skilled in problem-solving, developing programs, work planning, interpreting federal, state, and local regulations, making timely and quality decisions, and working effectively with diverse and multi-disciplinary staff and customers.
• Assist in developing, implementing, and training for Records Management programs, evaluate technical training documents for end users, and support the implementation of updated requirements and best practices, staying current with relevant laws and policies.
• Ensure personnel documentation compliance and serve as the final review before uploading to Laserfiche or applying Retention principles, overseeing all aspects of electronic records in Employee Services, from filing to yearly purge disposition backlog preparation.
• Review, scan, label, file, and audit human resource and operational documents, including but not limited to confidential documents, documents subject to public disclosure, and personnel records; prepare, maintain, and reconcile indexes and inventory tracking systems.
• Audit the work of others, including audit of source records prior to destruction according to Disposition After Digitization (DAD) agreements; Work in conjunction with Records and Licensing Services (RALS) staff for proper interpretation and implementation of WA State and KC Records Management.
• Offer subject matter expert guidance for HR records, Labor contracts, and Laserfiche, while providing training to MTD employees on internal systems like KC ERMS and Content Manager (CM), with a focus on inquiries and training for KC ERMS to CM conversion.
• Support the Promotion of Records Management awareness throughout the department by helping to develop outreach strategies and programs, with RALS and OHD staff.
• Conduct thorough file reviews for various purposes such as investigations, labor negotiations, and hearings, maintaining strict confidentiality throughout the process for recruiting, personnel, and medical files.

• Minimum of two (2) years of experience handling high-volume Records Management, including handling diverse public disclosure requests, with a demonstrated increase in responsibility for confidential and sensitive records.
• Familiarity and experience with Washington State and King County retention schedules; knowledge of government records and systems.
• Familiarity and experience with audit and disposition of records; knowledge of Records Management, indexing, and archival theories and practices.
• Skills in analysis and problem solving, program evaluation.
• Ability to rapidly switch tasks, coordinate complex multi-step projects, independently prioritize, and re-prioritize tasks depending on workflow, and work with frequent interruptions.
• Ability to recognize precedent-setting situations, resolve conflict, make difficult decisions, and appropriately escalate issues when necessary.
• Strong customer service skills and a commitment to quality, including establishing, building, and maintaining internal and external customer satisfaction and working cohesively on a small team.
• Proficiency in Microsoft Office Suite including Excel and OneDrive.
• Proficiency in Adobe.
• Experience with digitization of records.

Highly competitive candidates will also have:

• Knowledge of auditing, risk management, and disaster recovery techniques and principles.
• Experience with PeopleSoft or other ERP software.
• Experience with Laserfiche or other ECM software.
• Certified Public Records Officer/WAPRO membership.
• SHRM certification and/or experience assisting employees with personnel policy, contract language, employment, and leave inquiries.
• Knowledge of King County Human Resource policies, practices, and procedures.
• Knowledge of current Laserfiche training/ability to upload to King County system.

Required Application Materials

1. Supplemental questions must be completed.
2. An online employment application, to include all relevant employment history and experience related to this role as well as responses to supplemental questions.

NOTE: Applications that do not include the required materials may be rejected as incomplete and not advance in the process.
Selection Process
Applicants will be screened for competitiveness, completeness, and written communication skills to determine the most qualified candidates. The process may include the following: a review of the application and supplemental questions, testing and/or panel interview, and references.
For more information regarding this recruitment, please contact: Jalynn Davis at jalydavis@kingcounty.gov
Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m.-5:00 p.m., Monday through Friday.
Union Membership/Job Code
This position is not represented by a union. / 2441200 (Project/Program Manager II)
Work Location
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
The primary location of the position is at the King Street Center, 201 S. Jackson St., Seattle, WA 98104. However, this is a remote position. Employees will be provided with a county-issued laptop. When working remotely employees must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

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Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter list.

Employment Type: Special Duty Assignment or Term Limited Temp (TLT)