Transactional Foreign Exchange (TFX) Solutions Specialist

Work with the existing regional and global Transactional FX (TFX) team and as part of the wider Payments and FX Solutions (PFS) group to effectively execute a growth strategy across the Americas region. The role holder will be responsible for driving volume, profitability and strategic awareness through client acquisition, marketing, and relationship management (internal & external).

• Outline the PFS strategy internally to key stakeholders within Global Banking, Commercial Banking and Global Payment Solutions (GPS)

• Interface with and be the TFX subject matter expert to key product stakeholders internally to drive product awareness and build a strong client pipeline

• Actively work with other front line teams to identify new sales opportunities and successfully negotiate and win new business

• Assist with on-boarding efforts for mandated TFX opportunities across the region

Impact on the Business

• Become a core part of the PFS group and collaborate with colleagues globally to ensure stakeholders are aware of ongoing initiatives and developments

• Grow TFX volumes across the region

• Help to define and provide input the regional sales strategy for TFX in the Americas

• Drive internal stakeholder product awareness of TFX solutions to generate internally lead client acquisition

• Work with existing GPS and GFX sales teams, originate new TFX client relationships and increase market share

• Help to achieve increased wallet share and client satisfaction for existing TFX client relationships

• Coordinate with global counterparts to ensure strategy is synergised and effectively executed across the region

• Ensure delivery of a cohesive, market leading service to clients providing feedback to TFX product development

• Promote an entrepreneurial, client lead approach within stakeholder groups

Customers / Stakeholders

• Internal clients - GPS, TFX Product development, FX Sales, eSales/eDistribution, Relationship Managers

• External clients (direct clients and channel partners)

• Management

Leadership & Teamwork

• Increase awareness internally on the PFS strategy and how this can add value client discussions

• Increase awareness of TFX and its value to the bank through the PFS channels

• Maximises value of e-Sales and e-Client Services resources

• Create effective working relationships and communication flow with Corporate and Global Banking, GPS and GFX sales and product groups

• Works in concert with global counterparts to promote the TFX business and our brand

• Ability to communicate effectively with other stakeholders

Operational Effectiveness & Control

• Help to drive a sound, regional ‘go to market’ strategy for the client facing TFX proposition

• Establishes procedures and takes ownership to eliminate or mitigate operational risk

• Promote TFX strategy awareness – specifically around the importance of centralisation

• Manages client queries and concerns in a timely, effective manner

For this role, HSBC targets a fixed pay range between $175,000 and $200,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

• Comfortable in a start-up environment, pragmatic, proactive, entrepreneurial

• FX experience within the Americas region, ideally across multiple industry segments

• Experience within a multi-stakeholder, multi-buying group sales environment

• Experience of successfully building and managing an effective client pipeline leading to client acquisition

• Knowledge of the TFX market, applicable solutions and related industry contacts

• Knowledge of the payments landscape ideally within the Americas region

• Knowledge of the contractual legal processes / comfort with the interface between legal and commercial functions

• Experience working closely with sales and support teams

• Working knowledge of technology solutions, particularly the link between system and business value delivery

• Experience within regional arm of global business

• Some understanding of local and global regulatory environment

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment.  You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.  We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.