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Form of workJob Description
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.
We are currently looking for a Training Supervisor to join our growing team!
JOB SUMMARY
Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times.
ESSENTIAL RESPONSIBILITIES
- Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines.
- Perform internal audits of processes and ensure accurate performance and interpretation of test results,
- Supervise training of new and current laboratory personnel in procedures and protocols
- Provide feedback for and administer laboratory personnel reviews
- Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
- Process samples and ability to perform all roles that report to supervisor
- Perform analyses in various laboratory areas
- Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
- Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary
- Work closely with the Operations and Technical Managers and assists when needed
- Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
- Responsible for the safety of oneself and others working within their area
- Responsible for the completion of required training
MINIMUM QUALIFICATIONS
- Bachelor's degree in Life Science or related field
- Master’s degree in Life Science or related field preferred
- Two years of analytical laboratory experience
- Or equivalent combination of education and experience
- Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
- Knowledge of LIMS and Microsoft Office Products software.
- One year of experience managing personnel
- Training in general laboratory practices
Benefits:
- Progressive 401k Retirement Savings Plan
- Employer Paid Short- Term and Long-Term Disability, and Life Insurance
- Group Medical
- Tuition Reimbursement
- Flexible Spending Accounts
- Dental
- Paid Holidays and Time Off
- Many positions which qualify for the company bonus program
Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
