Training & Development Specialist

The Opportunity      

 As a Training & Development Specialist, you will play a crucial role in developing and delivering training programs to enhance the skills and knowledge of our associates. You will work collaborate with various departments to identify training needs, design curriculum, and facilitate engaging learning experiences. This position requires a passionate and dynamic individual with a proven track record in instructional design, training delivery, and a commitment to employee development.      

Who You’ll Work With      

You’ll work in our Tampa office on our People Success team, reporting to the Head of People Success/ Chief Brand Officer. Our People Success team strives to create the best experience for our associates throughout the employee lifecycle. They work together to strategically support associates to allow them to do their best work and facilitate a high level of productivity and engagement. We take pride in encouraging each other’s career ambitions and personal development throughout our company.       

What You’ll Do       

• Collaborate with departmental heads to assess training needs and develop targeted programs.
• Design, update, and customize training materials, including manuals, presentations, and multimedia visual aids.
• Conduct engaging and effective training sessions for employees at all levels.
• Utilize various training methods, including classroom instruction, virtual training, and on-the-job coaching.
• Conduct needs assessments to identify knowledge and skill gaps within the organization.
• Analyze performance data and employee feedback to continuously improve training programs.
• Ensure accurate records of employee training and compliance.
• Develop and implement assessment tools to measure the effectiveness of training programs.
• Collect and analyze feedback from participants to make continuous improvements.
• Work closely with subject matter experts to ensure training content is accurate and up-to-date.
• Collaborate with cross-functional teams to align training programs with organizational goals.

Skills and Qualifications      

• Proven experience as a Training Specialist or in a similar role.
• Strong understanding of instructional design principles and adult learning theories.
• Excellent presentation and communication skills.
• Familiarity with learning management systems (LMS) and e-learning platforms.

• Strong organizational and project management skills.

Required       

• Bachelor’s degree in human resources, Training and Development, or a related field.
• 3 + years progressive experience training experience

Preferred       

• SHRM-CP or SHRM-SCP

Benefits       

As a full-time RMS employee, you will receive:       

• 100% employer paid HSA medical insurance, or 80% employer paid medical insurance for HMO and PPO plans for you and qualifying dependents
• Dental and vision insurance (80% employer paid)
• Basic Life and AD&D insurance (100% employer paid)
• Telemedicine (100% employer paid)
• 401k plan with company matching contribution of 4% of annual gross salary with immediate vesting
• 15 business days paid vacation for the first year based on your hire date (pro rata), 15 days thereafter; 20 days after two years, and 25 days after ten years.  Vacation days accrue on a semi-monthly basis.
• 8 paid holidays + 1 personal floating holiday
• Gym membership or ClassPass (optional)
• Access to optional group insurance plans (100% employee paid):  Accident, Critical Illness, Hospital, Voluntary Life and AD&D, Long-term Disability, Short-term Disability, and Pet Insurance

Who We Are      

Now more than ever, Revenue Management Solutions (RMS) is committed to supporting restaurants through these ever-changing times. Today, more than 50 major brands in 40-plus countries trust RMS and rely on its data-driven analytics and tech-enabled solutions to optimize sales, menus and a brand’s financial health. RMS provides actionable insights to more than 100,000 restaurant locations worldwide to help them make informed business decisions that drive profitability and combat inflation and increasing wages. The company holds five US patents on menu pricing and customer segmentation and supports ongoing academic research efforts. For more information on how RMS helps its clients, visit revenuemanage.com.      

What We Believe       

Our goal at RMS is to create a positive change in the communities we inhabit. With over 20 countries represented throughout our offices, we respect and embrace different cultures, interests, and actions. The acknowledgment of our unique identities is something that connects us across continents to uphold our values of diversity, respect, and responsibility.      

Revenue Management Solutions LLC. is an equal opportunity employer and an E-verify participant. RMS considers qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.