Address
Form of workOverview
PURPOSE STATEMENT:
The Training Coordinator is responsible for supporting the Training Department and its initiatives. They will primary serve as the Enterprise Administrator for Acadia's Learning Management System (LMS), HealthStream. They will also support and own the New Hire Orientation and Onboarding programs and other Corporate Training initiatives.
ESSENTIAL FUNCTIONS:
STANDARD EXPECTATIONS:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable
PURPOSE STATEMENT:
The Training Coordinator is responsible for supporting the Training Department and its initiatives. They will primary serve as the Enterprise Administrator for Acadia's Learning Management System (LMS), HealthStream. They will also support and own the New Hire Orientation and Onboarding programs and other Corporate Training initiatives.
ESSENTIAL FUNCTIONS:
- Responsible for maintaining the HealthStream LMS, E.g. resetting passwords, creating student groups, assigning courses, cleaning up any errors in system, etc.
- Responsible for utilizing SCORM Authoring tools to convert and create trainings for the LMS
- Responsible for the Red Cross CPR Program in HealthStream.
- Responsible for the Performance Management Process in HealthStream
- Responsible for resolving Training and Development IT Helpdesk tickets
- Responsible for supporting New Hire Orientation and Onboarding programs
- Assesses training needs for new and existing employees
- Partners with internal stakeholders regarding employee training needs
- Organizes, develops or sources training programs to meet specific training needs
- Liaises with subject matter experts regarding instructional design content
- Develops training aids such as manuals and handbooks
- Presents training programs using recognized training techniques and tools
- Facilitates learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
- Tracks and reports on training outcomes
- Provides feedback to program participants and management
- Evaluates and make recommendations on training material and methodology
- Maintains employee training records
- Handles logistics for training activities including venues and equipment
- Keep current on training design and methodology
STANDARD EXPECTATIONS:
- Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
- Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
- Develops constructive and cooperative working relationships with others and maintains them over time.
- Encourages and builds mutual trust, respect and cooperation among team members.
- Maintains regular and predictable attendance.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor's degree in a related field or equivalent experience
- Experience with instruction or training
- Knowledge of learning management systems, experience with HealthStream preferred
- Knowledge of SCORM authoring tools preferred
- Knowledge of instructional design
- Knowledge of training methodologies
- Excellent written and oral communication skills are necessary to produce and deliver quality training programs
- Knowledge of Windows, Power Point, Word and Excel or similar programs required
- Knowledge of office administration procedures with the ability to operate most standard office equipment.
- Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
- Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
- Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
- Self-motivated with strong organizational skills and superior attention to detail.
- Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
- Capable of working within established policies, procedures and practices prescribed by the organization.
- English sufficient to provide and receive instructions/directions.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable
