Traffic Enforcement Officer

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent study, in 2019 alone, BNA generated more than $8.1 billion in total economic impact, supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA® Vision, our growth and expansion plan for the airport, at BNAVision.com.

  Hiring Process:

• Apply online
• Interview
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

 Benefits:  

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting applications until filled

Starting hourly rate: $19.04
 
Work Schedule: Must be available to work the following shifts. Schedule will include weekdays, weekends and holidays. 

• A (5:45 a.m. - 2:15 p.m.)
• B (1:45 p.m. - 10:15 p.m.) 
  
• C (9:45 p.m. - 6:15 a.m. )

The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Law enforcement experience - preferred

Essential Job Responsibilities: 

• Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
• Issues parking tickets in accordance with appropriate statutes and ordinances.
• Monitors terminal exit lanes for safety and ensures no one can enter.
• Reports medical issues to appropriate parties.
• Assists with medicals by clearing a space for fire and ambulance, and notifying dispatch of first responder locations.
• Checks for unattended bags and notifies dispatch accordingly.
• Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
• Provides passenger assistance by answering questions, giving directions, and providing other information.
• Assists customers with vehicle problems, such as battery recharges and retrieving keys.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Maintains regular and on-time attendance.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications:

Required:

• High School Diploma 
• 1-2 years related experience

Preferred: 

• Previous law enforcement experience
• First Aid/Cardiopulmonary Resuscitation (CPR) Certification