Address
Form of workTPWD MISSION
To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.
PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. A scanned copy of official college transcript(s) issued from the registrar must be attached to the online application (if applicable).
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions
VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/
TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
HIRING CONTACT: Sherry Lloyd, (830) 438-2656 ext. 221
PHYSICAL WORK ADDRESS: TPWD Guadalupe River State Park, 3350 Park Road 31, Spring Branch, TX 78070
GENERAL DESCRIPTION:
Under the direction of the Office Manager, this position performs daily office operations for the park headquarters at Guadalupe River State Park. Responsible for issuing permits and licenses, camper registration, revenue collection and accounting. Provides Customer Service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks, answers telephone, processing incoming and outgoing mail, data entry of reports, correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.MINIMUM QUALIFICATIONS:
Education:
Completion of 8th grade.
Experience:
One year of experience in general clerical, cash handling or Customer Service.
Licensure:
If driving is required, applicant must possess a valid State driver's license.
PREFERRED QUALIFICATIONS:
Education:
Graduation from High School or GED.
Experience:
Experience in administrative support work.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of general office procedures;
Knowledge of administrative and clerical procedures;
Knowledge of basic mathematics;
Knowledge of basic housekeeping;
Skill in using MS Word, Excel and Outlook;
Skill in effective verbal and written communication;
Skill in using standard office equipment;
Skill in providing quality Customer Service in a courteous and professional manner;
Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts;
Skill in making sound judgment decisions based upon data available and in short time frames;
Ability to accurately handle cash and account for revenue collected;
Ability to utilize an automated camper registration;
Ability to work independently with little or no supervision;
Ability to work as a member of a team;
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;
Ability to work under stressful conditions;
Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner;
Ability to conduct work activities in accordance with TPWD safety program.
WORKING CONDITIONS:
Required to work in a high visitation park with overnight camping;
Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays;
Required to adjust to changing schedules;
May be required to operate a State vehicle;
Required to travel 5% with possible overnight stays;
Must conform to TPWD dress and grooming standards, work rules and safety procedures;
Non-smoking environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.
PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. A scanned copy of official college transcript(s) issued from the registrar must be attached to the online application (if applicable).
APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions
VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/
TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
HIRING CONTACT: Sherry Lloyd, (830) 438-2656 ext. 221
PHYSICAL WORK ADDRESS: TPWD Guadalupe River State Park, 3350 Park Road 31, Spring Branch, TX 78070
GENERAL DESCRIPTION:
Under the direction of the Office Manager, this position performs daily office operations for the park headquarters at Guadalupe River State Park. Responsible for issuing permits and licenses, camper registration, revenue collection and accounting. Provides Customer Service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks, answers telephone, processing incoming and outgoing mail, data entry of reports, correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.MINIMUM QUALIFICATIONS:
Education:
Completion of 8th grade.
Experience:
One year of experience in general clerical, cash handling or Customer Service.
Licensure:
If driving is required, applicant must possess a valid State driver's license.
PREFERRED QUALIFICATIONS:
Education:
Graduation from High School or GED.
Experience:
Experience in administrative support work.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of general office procedures;
Knowledge of administrative and clerical procedures;
Knowledge of basic mathematics;
Knowledge of basic housekeeping;
Skill in using MS Word, Excel and Outlook;
Skill in effective verbal and written communication;
Skill in using standard office equipment;
Skill in providing quality Customer Service in a courteous and professional manner;
Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts;
Skill in making sound judgment decisions based upon data available and in short time frames;
Ability to accurately handle cash and account for revenue collected;
Ability to utilize an automated camper registration;
Ability to work independently with little or no supervision;
Ability to work as a member of a team;
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;
Ability to work under stressful conditions;
Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner;
Ability to conduct work activities in accordance with TPWD safety program.
WORKING CONDITIONS:
Required to work in a high visitation park with overnight camping;
Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays;
Required to adjust to changing schedules;
May be required to operate a State vehicle;
Required to travel 5% with possible overnight stays;
Must conform to TPWD dress and grooming standards, work rules and safety procedures;
Non-smoking environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
