Tow Truck Hybrid Disbatch Administrator

About us

At PMA Transportation Services, we are dedicated to providing exceptional transportation solutions tailored to meet the diverse needs of our clients. With a steadfast commitment to reliability, efficiency, and professionalism, we have established ourselves as a trusted leader in the industry.

Are you a detail-oriented individual with excellent communication skills and a passion for providing exceptional service? Join our team as a Tow Truck Hybrid Dispatcher Administrator! As a New Company, We are seeking a highly organized and proactive individual to manage dispatching operations, administrative tasks, and customer interactions for our towing company.

Duties Include:

• Dispatch towing trips to drivers based on location, urgency, and availability, ensuring timely and efficient service delivery.
• Communicate with clients to gather information about their towing needs, provide updates on service status, and address any inquiries or concerns.
• Prepare and process payroll for Tow Truck drivers, verifying hours worked, overtime, and other relevant factors for accurate compensation.
• Manage accounts payable and accounts receivable, including processing invoices, tracking payments, and reconciling financial records.
• Assist in interviewing and hiring new employees, providing training and orientation on company policies, procedures, and job responsibilities.
• Support administrative functions such as filing paperwork, maintaining records, and organizing schedules to ensure smooth operations.
• Seek out new contracts and business opportunities for the company through prospecting, networking, and relationship building with prospective clients.
• Ensure compliance with towing regulations, safety standards, and company policies in all dispatching and administrative activities.

Qualifications:

• Previous experience in dispatching, administrative, or customer service roles preferred.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and colleagues.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage competing priorities effectively.
• Proficiency in computer applications such as MS Office suite and dispatching software.
• Knowledge of towing regulations and safety standards is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Type: Full-time

Pay: $80.00 - $120.00 per day

Benefits:

• Employee assistance program
• Professional development assistance

Compensation package:

• Bonus opportunities
• Performance bonus
• RSU
• Weekly pay

Experience level:

• 1 year

Schedule:

• Day shift

Ability to Relocate:

• Jonesboro, GA: Relocate before starting work (Required)

Work Location: In person