As a tow truck driver for Platinum Automotive Center, you will be towing vehicles in the tricounty area. These calls include roadside assistance, abandoned vehicles and police rotation calls. You will be responsible for the following:
+Being reliable and giving 1 week's notice of any time needed off - approval is needed from the dispatcher
+Paying attention to ETA's on calls; Calls must be on time. If you will be late, you need to contact dispatch and then the customer as well to explain late timing.
+Calling customers when en route to the disablement location. This helps the dispatcher and you by finding out the situation the vehicle is in and if customer needs to cancel or change the addresses.
+Updating your status on each call in the the Towbook app; "Accepted," "En Route," "On Scene," "Towing," "Destination Arrival" and "Complete" must be updated at every stage to help the dispatcher know what phase of the tow has been completed or not.
+Learning and using Towbook app for tow calls, as well as the Clover app to take payments; We can train you on the apps if need be.
+Paying attention to the notes in the call information. Notes include any overage due by the customer, as well as information about the vehicle or location that you may need. Failure to do so, will result in the driver paying back the overage. Notes in the calls are very IMPORTANT!
+Taking photos of vehicles before pickup and after drop off. (including photos of any previous damage, to prevent liability if the customer states that the driver damaged the vehicle.)
+In regards to police rotation calls, you will be required to input the information in the call such as scanning/typing VIN, color and key location information.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 60 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Tips
Application Question(s):
- Where are you currently located?
Experience:
- Tow truck: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
- CDL A (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: On the road