Tour Travel Advisor

In case you haven’t heard, travel is back! And, FTI is growing. We’re seeking a full-time Travel Advisor who is excited to partner with group organizers to design study abroad programs & faith-based tours. Successful candidates will have a passion for travel & demonstrate customer-focused service that includes building strong relationships & advocating on clients’ behalf. Are you crazy about travel & looking for a place filled with fun, community-minded people like you? A career with Fellowship Travel may be for you if you like to work in an environment where you are valued as a person, your contributions are rewarded & work/life balance is a real thing – and you’re interested in leading the occasional familiarization trip overseas. We offer competitive salaries and benefits that include: hybrid/remote work, vacation, healthcare, dental, matching retirement plan, medical and dependent care flex plans, and (best of all) travel benefits & discounted travel opportunities worldwide!

Key Responsibilities:

 Listening to clients & offering recommendations

 Designing custom itineraries tailored to each client’s unique goals & budget

 Advocating on client’s behalf

 Managing inventory & partnering with support staff to ensure quality control

 Building your client base by asking for additional trips & customer referrals Qualifications:

 High School diploma or general education degree (GED) required

 Travel Industry experience required

 Strong customer service skills that build long-term relationships with your clients

 Ability to multitask in a fast paced environment

 Outstanding verbal and written communication skills

 Strong attention to detail and accuracy with data entry

 Ability to learn new processes quickly

 Strong computer skills, including: Microsoft Excel, Word, and Outlook

 Solid problem-solving & time management skills

 Ability to work independently and prioritize tasks effectively Preferred:

 Sales experience

 Strong working knowledge and understanding of international airfare pricing rules and procedures, hotels, tour operators, etc.

 Ability to anticipate clients’ needs and address them before they are asked

 Proficiency with Amadeus or a similar Global Distribution System

 Extensive personal travel experience

Benefits:

 Work in-house or remotely

 10 holidays (incl. your birthday!)

 10 days of PTO from Day 1!

 Health insurance

 Dental insurance - HRA

 Matching IRA (Individual Retirement Account) - 100% vested from day one

 Life insurance – additional coverage available

 Medical flex plan

 Dependent care flex plan

 Short-term disability, life insurance, cancer coverage available

 IATA membership card - Gets you access to free (or discounted) familiarization trips!

 Additional travel discounts & benefits – hotels, theme parks, etc.

 Company-sponsored outings, cookouts & celebrations

If you have a passion for customer service and are eager to make a positive impact in a growing travel agency, we encourage you to apply for this exciting opportunity. FTI is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time, M – F, 8:30am-5:00pm EST