Title Clerk

Summary Description

Processes motorcycle deals.
Verifies costs, including the costs of all back-end products.
Prepares legal transfer documents for the DMV.
Enter motorcycles into inventory including invoice cost.
Assist other accounting personnel with their duties.

Key Results Areas:

• Finalize bike deals.
• Prepare tax and title documents.
• Post vehicle sales and purchases.
• Submit all legal transfer documents to the DMV.

Major Duties and Responsibilities:

• Department Operations

• Receive, process and finalize all deal paperwork from the sales department as necessary.
• Submit finance paperwork to finance companies for payment as necessary.
• Register all back-end sales products with appropriate companies bi-weekly.
• Prepare trade-in vehicle jackets as necessary.
• Prepare DMV transmittal for payment b-weekly.
• Prepare and send all appropriate paperwork for out of state deals to servicing company as necessary.
• Occasionally visit DMV for titling issues.
• Input inventory information including invoice cost as needed.
• Process and verify finance company payoffs before submission to Accounting Dept. for payment as necessary.
• Process back-end products refunds including incoming checks as necessary.
• Perform floor checks with Harley-Davidson as needed.
• Compare serial numbers of incoming motorcycles against invoice as needed.

• Customer Service

• Develop and maintain a good working relationship with all employees.
• Establish harmony and teamwork among departments.
• Greet internal and external customers immediately, in a courteous and friendly manner.
• Handle telephone transactions quickly and courteously.

• Other Duties – As Assigned

Commitments:

• Treat all employees and customers fairly, courteously, and with dignity.
• Model superior customer service behavior for all personnel by maintaining positive relationships with customers, employees and owner(s).
• Be honest and fair in all business dealings.

Qualifications and Job Requirements:

• High school diploma
• Knowledge of Microsoft Word, Excel and Outlook.
• Must possess a positive attitude, excellent communication skills and show enthusiasm for the products we sell.
• Automotive accounting experience preferred.
• Experience with computerized inventory systems or the ability to quickly learn.
• Ability to manage time and demands professionally as well as personally.
• Must maintain a professional appearance and a neat, well organized work area.
• Demonstrate the ability to type 50 words per minute and use a 10 key calculator by touch.
• Ability to read and comprehend instructions and other information accurately.

Working Conditions:

• Work at a desk in an office setting for most of the shift.
• Spend several hours a day analyzing dealership records

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Title processing: 1 year (Preferred)

Work Location: In person