Thrift Store Supervisor (Part-Time)

Position Description

Thrift Supervisor

Summary:

This position is responsible for supporting the Thrift Store Manager in the day -to day business operations and management of the New Life Furniture Bank Thrift Store, including supervising employees, communicating with and helping customers, cashiering and carrying out directives given by the Store Manager. The
Thrift Store Supervisor’s overall goal should be to support the efficiency of the store’s operations and promote a great shopping experience to store patrons.

Essential Duties and Responsibilities:

• Oversee the processing of donated items, manage the rotation of items in the disposal of donated items in a timely fashion. Process includes sorting, hanging, tagging, displaying and disposing of donated items. Cashier, merchandise and manage sales floor.
• Supervise, train, and assist employees in customer service, cashiering, store maintenance and product placement and promotions.
• Serve as acting Thrift Store Manager when assigned or as needed when the Manager is out of the office.
• Open and close store as needed
• Seek ways to better promote the store, the product and service within the store
• Maintain proper inventory and sales promos to increase top line sales
• Implement cross training of employees to always maintain productivity
• Ensure the store always remains clean and presentable
• Hire, recruit, and train as needed to ensure adequate staffing is on hand to provide customer service.
• Ensure communication channels are open to the organization

Qualifications:

• High School Diploma, GED or equivalent education required. Bachelor’s Degree or equivalent preferred.
• Proactive in store planning skills
• A self-motivated leadership
• Good interpersonal communication skills
• Strong sales abilities
• Physical ability to occasionally lift and/or move up to 40 pounds.
• Excellent communication and customer service skills required.
• Ability to exercise good judgment and sound decision-making required.
• Strong organizations skills
• Basic technology skills including proficiency with Microsoft Office Suite, Windows operating systems and ability/willingness to learn other database management systems.

Competencies:

• Ethical Conduct
• Decision-Making/Problem-Solving
• Customer Service
• Communication Proficiency

Physical Demands:
While performing the functions of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; frequently required to stoop, kneel, crouch, or crawl; Lift furniture and occasionally required to climb or balance, Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:
While performing the functions of this job, the employee is occasionally exposed to work near moving

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mechanical parts, outdoor weather conditions including extreme heat or cold weather; occasionally exposed to work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Position Type/Expected Hours of Work: This position operates during standard business hours with flexibility for early morning, evening and/or weekends to best meet organization needs.

Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Employee signature below constitutes an understanding of the requirements, essential functions, and duties of the position.

Employee: _____________________________________________ Date: __________________

Classification: Non-Exempt
Reports To: Store Manager
Date: Effective 09/21/2017

9/2017

New Life Furniture, Inc. | 11335 Reed Hartman Hwy Suite 134 | Cincinnati, Ohio 45241 | (513) 313-0530

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Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person