The UPS Store Sales Associate

About us

The UPS Store #4262 is a small business in Bridgewater, NJ 08807. We are collaborative, supportive and customer-centric.

Our work environment includes:

• On-the-job training
• Growth opportunities
• Casual work attire
• Safe work environment

JOB DESCRIPTION

The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has minimum of 3 years of retail sales experience, has minimum of 1 year experience working at The UPS Store, is customer focused, has up-selling and cross-selling skills, has strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The UPS Store experience would be a huge plus.

RESPONSIBILITIES

• Deliver outstanding customer service to walk-in customers and telephone inquiries
• Take ownership of the customer's shipping needs and offers viable solutions
• Act to learn all product and service offerings, alternative solutions, and industry trends
• Operate all equipment, software, and devices in an expert fashion and is willing to teach others
• Receive, sort and place mail in mailboxes accurately
• Consistently greet customers in a friendly manner quickly
• Quickly identify customer needs, and offer additional services which could benefit them
• Receive and prepare documents for printing and finishing
• Mentor/guide fellow Sales Associates
• Assist center manager with personnel management, timesheet review, order supplies, etc.
• Always wear uniform and maintain the image of the center
• Maintain a clean, organized, and safe working environment
• Perform other duties as assigned

QUALIFICATIONS

• Minimum 1 years of retail sales experience
• Minimum of 6 months of experience required with The UPS Store or FexEx Office
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Creative Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Willing and able to work 30 to 40 hours per week
• Pay rate depends on the experience level

BENEFITS

• Excellent Advancement Opportunities
• Friendly, Casual and creative work environment
• Uniforms Provided

Job Type: Part-time

Pay: $15.25 - $17.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount

Shift:

• 4 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Retail Associates & Cashiers: 2 years (Required)
• The UPS Store or FedEx Office Associate: 1 year (Required)

Work Location: In person