The Brew Brothers Supervisor

POSITION SUMMARY
The employee in this position is responsible for providing superior service to both internal and external guests. The Supervisor is also responsible and accountable for the daily operation, and direct management of FOH restaurant operations in The Brew Brothers. This position is responsible for learning and communicating the various policies and procedures of the company that are required for the success of The Brew Brothers.

JOB DUTIES AND RESPONSIBILITIES
The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.
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· Ensure at all times operating principles are being adhered to:
a. Clean – Keep all areas clean and pristine.
b. Safe – Follow all safety policies and procedures.
c. Friendly – Get to know our guests and build genuine relationships with them.
d. Fun – Have fun! Be interactive with all internal and external guests while maintaining professional standards.

· Adhere to Family Style Service.

· Interact effectively and courteously with all guests and employees and demonstrate resiliency to deal with difficult situations in all types of business conditions.

· Responsible for the supervision and performance of the FOH restaurant staff on a shift basis to ensure exemplary guest satisfaction.

· Assist and advise other departments and company personnel, as necessary, to assure the successful performance of the restaurant and the company overall.

· Direct or perform training, implementation and follow through of all training materials to ensure proper training of staff.

· Review staffing levels daily to maintain and control costs reflective of business levels to ensure maximum guest satisfaction.

· Assist manager with all sanitation and nutrition practices in restaurant to ensure outlet meets or exceeds said practices and requirements.

· During operating hours, coordinate all FOH activities including but not limited to greeting, seating of guests, dining room service, FOH interactions to achieve the best food and service experience for the guests.

· Assist management in staff interviews, hires, evaluations and coaching and counseling to develop employees and build a cohesive team in the restaurant that will provide superior service to our guests.

· Assist management in maintaining cost through proper controls, inventory control and ordering as set forth by standards and practices.

· Completes all company-required training within designated time frames.

· Performs other duties as assigned.

Location: 100 Isle of Capri Boulevard, Boonville, Missouri 65233

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person