Job Purpose/Summary
The Territory Manager is responsible for achieving predetermined sales goals and quotas for the Seattle territory, covering the state of Washington. The position must establish, build, and maintain customer relations through constant communication and in-person appointments with the goal of increasing territory results. The Territory Manager represents the company and promotes its products to client physicians and practices, patients and within the industry.
Duties/Responsibilities
- Identify and contact potential customers at physician’s offices, clinics, group practices and government facilities to market and sell portfolio of products
- Develop a detailed understanding of each customers practice including product placement within practice business, purchasing and inventory practices, EMR systems, billing and reimbursement processes
- Build relationships with medical staff and perform product education, demonstrations and installations
- Build relationships with business staff to assist with questions regarding reimbursement
- Utilize marketing tools and data analytics to drive activity and improve pull through
- Service existing accounts to obtain orders and coordinate issue resolution with customer service
- Implement new business plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives
- Comprehend and maintain compliance with the laws, rules and regulations regarding the marketing of drug and medical device products; maintain ethical standards as defined by the company
- Complete administrative requirements of the role including required business reporting, expense management and reporting, and other required activities
- Gather competitive data and share with sales and marketing management
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations
- Contribute to region activities and projects as required
- Other projects or activities as assigned
Qualifications and Experience Required:
- Bachelor’s degree in the life sciences or related discipline or equivalent professional experience
- 5 years of direct sales experience, with at least 3 years of combined sales/marketing experience in the pharmaceutical or medical device industry
- Previous experience working with products in the dermatology space highly desired
- Demonstrated ability to learn and comprehend the science specific to the product and therapeutic indications
- Ability to travel constantly throughout assigned territory
- Exceptional verbal and written communication skills
- Ability to utilize mobile technology to achieve objectives
Key Attributes:
- Positive, professional presentation
- Highly organized and detail oriented
- Within a small company environment; adapt to change and work outside the comfort zone
- Ability to influence others to decision and action