Tennis Warehouse & Running Warehouse California - Retail Associate

$17.00 - $18.00 an hour

This is a part time role

Possible weekend shift required

This position requires physically reporting to work in San Luis Obispo, Ca.

About Us

We are a growing e-commerce company that specializes in tennis, running, bass fishing, pickleball, racquetball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding products. Our goal is to provide a top-notch customer shopping experience by recommending the right products and delivering the best possible service. We believe in striving for excellence while finding simple solutions to get the job done.

We are looking for reliable and personable individuals to help us build lasting relationships with our customers in our retail storefront for Tennis Warehouse & Running Warehouse located in San Luis Obispo, California. Whether you are helping someone find the right tennis racquet to fit their needs or answering questions about various types of shoes, we want you to share a passion for people and ability to problem solve.

The ideal candidate will

• Deliver friendly, professional and helpful support to all customers and assist in meeting needs or exceeding their expectations.
• Possess high-level verbal communication skills.
• Enjoy helping others and finding creative solutions for customers.
• Demonstrate professionalism with customers and co-workers.
• Have ample knowledge of tennis/running products.
• Work effectively and efficiently in a fast-paced environment.
• Have the ability to multi-task and remain composed under pressure.
• Demonstrate great attention to detail and organizational skills.
• Continually learn and develop skills relevant to the role.
• Be consistent with attitude and approach-ability.
• Bring a positive attitude and strong work ethic to the workplace.

Benefits & Perks

Full Time Employees:

• Medical, dental and vision benefits
• Paid vacation time
• Life insurance

All Employees:

• Merchandise discounts with all Sports Warehouse companies
• Access to on-site fitness facility
• Paid sick time
• 401(k) and profit-sharing programs
• Opportunities for growth
• Employee appreciation events

Work Environment

• This position operates in a typical retail environment that requires frequent face-to-face interactions with customers. This role routinely uses computers and cash registers/credit card machines. The use of racquet stringing machines and related tools/supplies may also be required.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to handle objects and type on a computer, use phones and computer software/cash registers to place customer orders and communicate with others to exchange information. The employee is frequently required to stand for prolonged periods of time and move about inside the building. Position may require standing for prolonged periods of time with use of hands/fingers while stringing racquets. The employee is sometimes required to sit, bend, twist, stoop, kneel, crouch or climb.
• The employee must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 11-20 pounds, and rarely lift and/or move items that weigh between 21-50 pounds.