Temporary Part-Time Student Services Representative I, Precollege Programs (3 Positions)

The Temporary Part-Time Student Services Representative I position is responsible for various tasks related to the College.

Responsibilities & Essential Functions:

• Assist walk-in traffic from students, parents, and faculty for issues such as permission to leave early, programmatic questions, student-requested course changes, and associated paperwork process.
• Serve as a troubleshooting liaison for student-related concerns and provide classroom logistical support to instructors.
• Fulfill last-minute supply needs, provide registration and technical support for all walk-ins, and offer daily telephone/email/reception coverage, troubleshooting problems, and disseminating basic information on established policies and course offerings.
• Perform clerical duties, including weekly collection and recording of required student compliance documents for in-person and remote courses, and all other course paperwork. Overseeing student needs, tracking daily attendance, and assembling all materials needed for course preparation.
• Support remote learning environments, including class and orientation setup, and provide tech help support to families in the remote classroom space.
• Assist students with wayfinding, supervise lunch sessions, and support senior team members with medical emergencies and other program duties.
• Assist with special summer events such as opening day check-in and orientation, which may fall on non-traditional schedule days and hours.
• Handle seasonal projects as needed.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

Minimum Qualifications:

• High school diploma required.
• Completion of two years in an accredited post-secondary institution of learning; one year in an accredited post-secondary institution of learning and three years appropriate related experience; or and four years of appropriate experience.
• Computer experience with an emphasis on data entry is required.
• Quality customer service skills, excellent telephone manners, and the ability to work well under pressure are required.
• Proficiency in Google Suite, including Google Classroom and Meet, and Microsoft Excel required.
• Experience working with youth populations highly preferred.

Please note all offers of employment are contingent upon successful completion of the background check process.

Salary

Salary: $24.62 per hour

Work Schedule

Days/Hours: M-TH, 25 hours; 3 mandatory Fridays

Start: June 10, 2024

End: July 31, 2024

Pay Equity by State Employers

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Visa Sponsorship

Fashion Institute of Technology is not able to provide visa sponsorship for this position.

Equal Employment Opportunity (EEO) Statement

FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans, and persons with disabilities are encouraged. Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212 217.3360, titleix@fitnyc.edu.

Americans with Disabilities Act (ADA) Requirements

This position will be required to constantly read and comprehend, occasionally perform calculations, constantly verbally communicate, frequently analyze, and constantly write. The working conditions for this position will be any combination of the classroom, lab, and/or office space. Certain roles may be required to handle machinery and chemicals. The physical requirement for this position will require occasional sitting, constant standing, occasional bending, frequent walking, and occasional lifting 10 lbs. or less.