Teller/Universal Banker

Do you value your FAMILY, COMMUNITY and CLIENTS?

Would you like to join a client-focused team where family and community are valued and your voice will have an impact?

Bank of Belleville is the smaller bank that delivers bigger service.

SUMMARY OF JOB RESPONSIBILITIES:

Under general supervision, responsible for providing a high quality of customer service while performing a wide variety of services such as opening new deposit accounts, teller transactions, assisting customers with questions, changes, or concerns regarding new or existing accounts. Responsible for opening and closing the bank facility. Cross-sells various Bank products.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:

• Represents the Bank to customers in a courteous and professional manner. Provides prompt, efficient and accurate service in processing requests and transactions.
• Perform teller functions, such as processing deposits, withdrawals, loan payments, travelers checks, stop payments, selling bank official items and processing account holds within established bank procedures.
• Opens a variety of business and consumer accounts after determining the customer’s needs. Explains various account and ownership options, providing the counseling necessary to meet the stated needs and obtaining the required information. Familiar with all products and services offered by the Bank.
• Responsible for opening and closing the bank facility.
• Process mail, closing checking, savings, CDs and IRAs, ordering checks, and change of address.
• Handles all aspects of Electronic Banking products, such as Internet Banking, Cash Management, PrimeSweep, and Analysis; screens clients for ATM and Debit cards.
• Completes a variety of reports related to banking transactions.
• Resolves a variety of customer complaints and inquiries; maintains contact with customer through telephone or written communication, as required.
• Perform ATM functions, such as processing daily transactions, cash replenishment and balancing.
• May perform related duties as assigned or as the situation dictates.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Cash handling: 1 year (Required)
• Bank: 1 year (Required)

Work Location: In person