About Frontwave Credit Union:
What’s In It For You:
Competitive pay, 401k matching, mortgage and auto discounts.
9-27 days of PTO per year (based on tenure) and 10 paid holidays.
Affordable medical, dental, vision health plans, and Flexible Spending Account.
Employee Assistance Program with a variety of services.
Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year.
Culture of excellence and continuous improvement.
We strive to be the best place you’ve ever worked!
Responsibilities:
- Ensures efficient and effective processing of Teller function
- Receives checks and cash for deposit and payments, verifies amount, and examines checks for endorsements and negotiability
- Cashes checks and pays out money after verification of signatures and customer balances.
- Enters customers' transactions into computer to record transactions, and issues computer generated receipts
- Places holds on accounts for uncollected funds in accordance to check hold policies
- Orders daily supply of cash, and counts incoming cash.
- Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
- Processes other negotiable instruments such as: government bonds, wire transfers, cashier’s checks, Visa gift cards and Western Union wires.
- Processes payments and deposits made via night drop and mail.
- Processes share branching transactions for guest members in accordance with FSCC guidelines
- Processes general ledger debits and credits such as ATM, Coinstar, and charge Misc. fees
- Handles requests regarding basic account information, change requests, stop payment requests and rate information.
- Cross-sells additional products and services to meet member needs
- Processes other requests of a more complex nature including:
- Mortgage payments
- ACH transfer set-up
- ATM plastic setup and card ordering
- On-line check ordering
- Follows Red Flag Program Policy.
- Identifies red flags to detect possible risk of identity theft to members or to the safety and soundness of the credit union.
Qualifications:
Physical Demands:
Salary Range: $17.08/hr - $25.61/hr
Service Excellence Standards: When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.