Telephone Sales Representative (No cold calling)

*This is a work from home position. Enova is seeking Telephone Sales Representatives within 100 miles of Chicago, IL or South Jordan, UT.

You will assist customers through the application and signature process and help minimize loan withdrawals by overcoming customer's concerns and selling the customer on features and benefits the company offers. You must be comfortable taking direction and able to think on your feet.

What you’ll be doing:

• Effectively handle calls by guiding customers through the loan application process
• Ensure customer satisfaction by providing a clear understanding of the features and benefits of Enova’s products and services
• Initiate outbound calls to customers who have not completed their loan application
• Ensure excellent customer service through excellent verbal and written communication
• Maintain accurate, up-to-date information for customer accounts

We are excited about you if you have:

• Strong verbal and written communication skills so you can connect with customers over the phone and take clear notes in our computer system
• A desire to create a top-notch customer service experience
• The capability to independently problem solve
• Ability to deescalate complex customer interactions
• Computer proficiency and accurate data entry skills required

Location:
*This is a work from home position. Enova is seeking Telephone Sales Representatives within 100 miles of Chicago, IL or South Jordan.

Pay and Benefits:
$16.00 per hour. You will also have the opportunity to earn a performance based bonus!
Full-time, permanent position! This is a direct hire position.
Perks and benefits start day one!

Work hours
Schedule 1: Tuesday-Friday 9:00am-5:45pm & Saturday 9:00am-5:30pm
Schedule 2: Mon-Fri 11:15am-8:00pm

*Hours are CST (Central Standard Time)
*We only offer set full-time schedules (no part-time or flexible schedules).

About Enova:
Enova is a leading financial technology company providing online financial services through its AI and machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 7 million customers with over $40 billion in loans and financing with market leading products that provide a path for them to improve their financial health.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Sales: 1 year (Required)

Location:

• Chicago, IL (Required)

Work Location: Remote