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Form of workJob Description
We are seeking a Telemarketing Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in Customer Service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Flotec is a Medical Device manufacturing company that makes Respiratory Equipment. Flotec is located off Rockville Rd east of Avon.
Flotec is an “Essential Business” as per Indiana Executive Order 20-08. Flotec is classified as a “Healthcare & Public Health Operation” and is EXEMPT from the Stay at Home Order.
Flotec is an “Essential Business” as per Indiana Executive Order 20-08. Flotec is classified as a “Healthcare & Public Health Operation” and is EXEMPT from the Stay at Home Order.
