TeleHospitalist Registered Nurse Coordinator PRN

Job Description:

The Telehealth Nurse Coordinator is responsible for coordinating and organizing the clinical care provided to patients under the telehealth service. This position provides clinical expertise, consultation, education and research to their designated area or specialty focus. This position serves as a change agent, accepting and facilitating change. The RN is proactive and assumes a clinical leadership position. This is a clinically supportive role that may include:

• Triage phone calls using clinical expertise to help prioritize needs.

• Maintains patient lists, including follow up items needed for patient care, and uses closed-loop communication with care team to ensure completion of patient care tasks

• Support physicians with order follow up which may include imaging, labs and other patient care tasks.

Shift: PRN for swing and night shifts

Job Essentials
Clinical Excellence:
Reviews hospitalists' patient census and uses clinical expertise to divide patient loads to create work-list each day. This includes reviewing on-going census changes due to discharges and new admissions, reviewing pertinent patient information to facilitate physician rounding, and planning the day for physicians to see patients in an appropriate order.
Organizes the logistics for physician rounds by gathering paperwork, forms, and medication reconciliation and prepares orders and prescriptions for discharging patients by obtaining patient information, preferred pharmacy, preferred place to obtain follow up labs, etc. at the direction of the physician.
Maintains appropriate communication with community physicians and assists the Hospitalists with appropriate hand-off. Screens and, where appropriate, answers questions from patients and families post discharge. Fields questions from pharmacies, mortuaries, etc. and appropriately fill out forms for death certificates and billing requests.
Patient Engagement:
Works with physicians and patients to actively improve patient engagement and patient satisfaction scores by answering questions in ways patients can understand, spending time alleviating family and patient concerns, and providing written information and resources.
Operational Effectiveness:
Uses resources effectively and looks for ways to reduce cost while maintaining positive clinical and service outcomes. Works with Hospitalists, Case Management, and Social Services to identify barriers to care, reduce length of staym and decrease cost.
Employee Engagement:
Role models and fosters an environment of professionalism and personal engagement in the department and hospital by treating each other with mutual respect and working with physicians, members of the interdisciplinary team, and management to create a dynamic environment that fosters trust and feedback.
Physician Engagement:
Works with Physicians to develop standardized processes and approaches for treatment for various diseases using evidence based medicine. Provides physician reminders for consistent, quality practice.
Works to represent Intermountain Healthcare in a positive way by explaining the hospitalists' role to patients and families in a way they can understand. Reinforces Hospitalists role, manages up each physician, and thoroughly describes Primary Care Provider and Hospitalists relationship to patients and families.
Community Stewardship:
Participates in opportunities to market the hospitalists program to outlying clinics.
Performs follow up phone calls on discharged patients to ensure questions are answered and concerns are addressed.
Minimum Qualifications
Current RN License in state of practice.
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Basic Life Support Certification (BLS) for healthcare providers.
Two years of clinical hospital experience.
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Basic computer experience.
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Professional verbal and written communication skills.
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RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion.

Preferred Qualifications
Bachelor's degree in Nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.
Experience in training and auditing procedures.
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Clear understanding of health care products, ethics policies, and internal processes.
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Working knowledge of IDX, Clinical Workstation, AS400, LINC, OVID, and the Int.

Physical Requirements:

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs.
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Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
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Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, etc.

Anticipated job posting close date:

04/05/2024

Location:

Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$38.83 - $57.46

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers ; and our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.