Address
Form of workJOB SUMMARY
The Telehealth Licensed Practical Nurse (LPN) provides nursing care, under the supervision of a registered nurse, and ensures the health, comfort, and safety of patients in the virtual care delivery environment. The LPN provides quality care to designated patients and takes on various responsibilities, such as participating in the planning, implementation, and evaluation of nursing care, as well as cooperating with the members of the nursing and medical staff and other Care Resource departments.
Please note: This is not a remote position. This position is required to be onsite.
ESSENTIAL JOB DUTIES
Serves as a member of the Patient Care Team by providing direct patient care based upon nursing assessment and according to provider orders/protocol and scope of practice.
Performs pre-visit planning and intake on patients with diverse problems and medical histories.
Serves as a Professional administering nursing care under the supervision of a registered nurse ensuring the health, comfort, and safety of patients.
Charts and applies accurate charges for all procedures/tests.
Supports the Medical Department by improving the quality-of-care delivery, reducing the cost per visit and improving the Care Resource patient experience.
Assists with the management and maintenance of department's supplies/materials/equipment and logs as needed.
Assists supervisor with daily oversight, purchase orders and inventory of supplies/materials as needed.
Notifies supervisor when medical equipment needs repair or calibration.
Assists with the training of support staff (i.e. Patient Care Assistant, Laboratory Assistants, Receptionist/Medical Clerk) to ensure high-quality, and safe care.
Actively promotes patient-centered care by maintaining effective communication with patients in reference to wait time, patient needs and expectations and patient feedback.
Completes all tasks sent via EHR by the requested timeframe.
Ensures compliance with health center's policies and procedures.
Provides nursing triage under the supervision of the RN if needed.
Participates in meetings, audits, site visits and supports other communication efforts with external contacts as required including Joint Commission and HRSA.
Ensures materials/supplies/equipment are fully stocked and available.
Assists Medical Providers as requested.
Other duties as directed including on-site clinic assignments.
Quality Assurance/Compliance
Ensures patient encounters are in compliance with (OSHA) and Joint Commission (JC) standards.
Ensures proper documentation/logging and disposal of medication into the hazardous/black box.
Receives training and undergoes competency assessments based on evidence-based guidelines and manufacturer's instructions for use.
Safety/Cleanliness
Ensures cleanliness of work area.
Reports any safety observations to the Registered Nurse and/or Office Manager.
Maintains agency guidelines relating to safety, outreach, and confidentiality.
Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.
Maintains and follows infection control standards and Universal Precautions as per policy and procedure.
Provides feedback observations on risk management/safety assessments in work area to Registered Nurse and/or Office Manager.
Understands and appropriately acts upon assigned role in Emergency Code System.
Understands and performs assigned role in Agency Continuity of Operations Plan (COOP).
Culture of Service: 3 C's
Compassion
Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.
Competency
Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.
Commitment
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.
Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective response is provided.
Other
Participates in training sessions and other meetings as required by the agency and/or funding sources.
Participates in agency developmental activities as requested.
Other duties as assigned.
JOB SPECIFICATIONS
Education:
High school diploma required.
Licenses/Certificate/Training and Experience:
Licensed Practical Nurse (LPN) required. BLS-Basic Life Saving for Healthcare Workers, Biomedical Waste, OSHA certifications are required. ACLS-Advance Cardiac Life Saving certification is preferred.
Job Knowledge and Skills:
Bilingual (English Spanish or English-Haitian Creole) is preferred. Ability to problem-solve and pay attention to detail. Excellent communication skills - oral and written. Computer knowledge (i.e. Microsoft, Electronic Health Records). Organizational, multitasking and teamwork skills are required. Ability to work with multicultural and diverse population.
Contact Responsibility:
The responsibility for internal external contacts (i.e. deal with people in a respectful, sensitive, and professional manner) is frequent and important.
PHYSICAL REQUIREMENTS
This work requires the following physical and sensory activities: constant talking in person, talking on the phone, hearing/ visual acuity and exposure to blood borne pathogens and hazardous materials. Frequent, walking, standing, sitting, and bending. Work is performed in an office and laboratory setting.
The Telehealth Licensed Practical Nurse (LPN) provides nursing care, under the supervision of a registered nurse, and ensures the health, comfort, and safety of patients in the virtual care delivery environment. The LPN provides quality care to designated patients and takes on various responsibilities, such as participating in the planning, implementation, and evaluation of nursing care, as well as cooperating with the members of the nursing and medical staff and other Care Resource departments.
Please note: This is not a remote position. This position is required to be onsite.
ESSENTIAL JOB DUTIES
Serves as a member of the Patient Care Team by providing direct patient care based upon nursing assessment and according to provider orders/protocol and scope of practice.
Performs pre-visit planning and intake on patients with diverse problems and medical histories.
Serves as a Professional administering nursing care under the supervision of a registered nurse ensuring the health, comfort, and safety of patients.
Charts and applies accurate charges for all procedures/tests.
Supports the Medical Department by improving the quality-of-care delivery, reducing the cost per visit and improving the Care Resource patient experience.
Assists with the management and maintenance of department's supplies/materials/equipment and logs as needed.
Assists supervisor with daily oversight, purchase orders and inventory of supplies/materials as needed.
Notifies supervisor when medical equipment needs repair or calibration.
Assists with the training of support staff (i.e. Patient Care Assistant, Laboratory Assistants, Receptionist/Medical Clerk) to ensure high-quality, and safe care.
Actively promotes patient-centered care by maintaining effective communication with patients in reference to wait time, patient needs and expectations and patient feedback.
Completes all tasks sent via EHR by the requested timeframe.
Ensures compliance with health center's policies and procedures.
Provides nursing triage under the supervision of the RN if needed.
Participates in meetings, audits, site visits and supports other communication efforts with external contacts as required including Joint Commission and HRSA.
Ensures materials/supplies/equipment are fully stocked and available.
Assists Medical Providers as requested.
Other duties as directed including on-site clinic assignments.
Quality Assurance/Compliance
Ensures patient encounters are in compliance with (OSHA) and Joint Commission (JC) standards.
Ensures proper documentation/logging and disposal of medication into the hazardous/black box.
Receives training and undergoes competency assessments based on evidence-based guidelines and manufacturer's instructions for use.
Safety/Cleanliness
Ensures cleanliness of work area.
Reports any safety observations to the Registered Nurse and/or Office Manager.
Maintains agency guidelines relating to safety, outreach, and confidentiality.
Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.
Maintains and follows infection control standards and Universal Precautions as per policy and procedure.
Provides feedback observations on risk management/safety assessments in work area to Registered Nurse and/or Office Manager.
Understands and appropriately acts upon assigned role in Emergency Code System.
Understands and performs assigned role in Agency Continuity of Operations Plan (COOP).
Culture of Service: 3 C's
Compassion
Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to internal or external customers (i.e. patient, client, staff, vendor) attentively, reassuring an understanding of the request and providing appropriate options or resolutions.
Competency
Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.
Commitment
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.
Prioritize internal or external customer (i.e., patient, client, staff, vendor) requests to ensure prompt and effective response is provided.
Other
Participates in training sessions and other meetings as required by the agency and/or funding sources.
Participates in agency developmental activities as requested.
Other duties as assigned.
JOB SPECIFICATIONS
Education:
High school diploma required.
Licenses/Certificate/Training and Experience:
Licensed Practical Nurse (LPN) required. BLS-Basic Life Saving for Healthcare Workers, Biomedical Waste, OSHA certifications are required. ACLS-Advance Cardiac Life Saving certification is preferred.
Job Knowledge and Skills:
Bilingual (English Spanish or English-Haitian Creole) is preferred. Ability to problem-solve and pay attention to detail. Excellent communication skills - oral and written. Computer knowledge (i.e. Microsoft, Electronic Health Records). Organizational, multitasking and teamwork skills are required. Ability to work with multicultural and diverse population.
Contact Responsibility:
The responsibility for internal external contacts (i.e. deal with people in a respectful, sensitive, and professional manner) is frequent and important.
PHYSICAL REQUIREMENTS
This work requires the following physical and sensory activities: constant talking in person, talking on the phone, hearing/ visual acuity and exposure to blood borne pathogens and hazardous materials. Frequent, walking, standing, sitting, and bending. Work is performed in an office and laboratory setting.
