Telecommunicator (911 Dispatcher)

Put your customer service skills to use while serving your community! Help us provide an essential service for Eau Claire County residents and visitors. Join our team as a full-time Telecommunicator (911 Dispatcher)! We are currently hiring in the Eau Claire Communications Center. The Eau Claire Communications Center is one of the longest running countywide, central dispatch facilities in Wisconsin. Civilian Telecommunicators are responsible for all 911 calls and non-emergency calls in Eau Claire County. They dispatch for 14 agencies, including law enforcement, fire departments, and emergency medical services. Applicants will use a computer aided dispatch system, computer records management system, TIME system, and other computer software to effectively complete their duties.

Requirements:

• Must be at least 18 years of age
• Possess a high school diploma or equivalent (GED, etc.)
• Have no felony convictions on record
• Must be able to work a variety of different shifts
• Must also be detail-oriented; have good keyboarding skills; have effective communication skills; possess the ability to maintain composure under high stress situations; exhibit patience and discretion when dealing with customers; and have the ability to multitask

Additional Reasons to Apply:

• Receive 41.25 hours of vacation on your first day of employment, plus earn 82.5 hours of additional vacation time in the first year
• Receive 3 paid floating holidays and 8 paid regular holidays (in a calendar year)
• Potential to qualify for Public Service Loan Forgiveness
• Plus, other excellent fringe benefits (paid sick leave, health insurance, life insurance, etc.)!

Wage Range: $25.58 to $29.81 per hour, plus excellent fringe benefits.

Application deadline: February 18, 2024 at 11:59 p.m.

PLEASE APPLY ONLINE AT WWW.EAUCLAIREWI.GOV/JOBS. APPLICATIONS SUBMITTED THROUGH INDEED ONLY WILL NOT BE CONSIDERED.

Job Type: Full-time

Pay: $25.58 - $29.81 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person