Telecommunications Technician

• Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.
• Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
• Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
• Maintains customer rapport by listening to and resolving concerns and answering questions.
• Maintains safe work environment by following codes, standards, and legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Updates job knowledge by participating in educational opportunities and reading technical publications.

• Telecommunications systems engineering.
• Telecommunications knowledge.
• Telecommunications technologies.
• Knowledge of Fiber Splicing.
• Working knowledge of Fixed Wirless Access, installing small cell antennas.
• Running Ethernet / Fiber cables.
• Terminating RJ-45 connects, testing Ethernet cables using Ethernet tester - working pairs and distance.
• Knowledge of IPv4, subnetting assigning IP's.
• Perform site surveys - taking picture of  commercial / residential buildings.
• Survey's will include going onto roofs of buildings, climbing ladders.
• Working knowledge of Windows OS, TCP/IP - peforming Bandwidth speed tests.
• Knowledge of Cisco routers / switches, Ubiquiti / Siklu antennas a plus.
• Audiovisual maintenance.
• Provisioning.
• Technical understanding.
• Functional and technical skills.
• Independence.
• Attention to detail.
• Verbal communication.
• Documentation skills.

The Telecom Company is a national provider of next-generation Internet, WiFi and Voice services. Originally founded in April 2000, the company began its journey as Wave2Wave Communications. Throughout its twenty-year history, The Telecom Company expanded its footprint considerably.Starting in the New York Metropolitan area, today, we are privileged to deliver our tailored connectivity solutions to consumers and businesses nationwide. Reliability and customer satisfaction remain paramount at The Telecom Company, and our services are backed by a dedicated customer success team, with decades of telecommunications expertise.Committed to innovation, in April of 2020, the company unveiled its new name. The Telecom Company’s recent rebrand goes far beyond just a name, though. It comes with a swath of reinvestments and new partnerships, designed to drive growth and deliver state-of-the-art solutions for decades to come.Regarding this new chapter in the company’s growth, the company’s CEO, Vincent DePalo, mentioned, “The Telecom Company is truly more than a name change — it marks a new direction for our growing company. In recent years, we have invested heavily into our network infrastructure, and this combined with our new product offerings and markets, will bring the highest quality services we can deliver, to as many people as possible.”